Maintenance Lead/Supervisor - 5493

Guardian Real Estate Services LLC•Happy Valley, OR

9d•Onsite

About The Position

Guardian has an immediate need for a Full-Time Maintenance Lead to join our team at Fuller Station! Fuller Station is a 100-unit apartment community in Happy Valley, OR. For this position, we are seeking a self-starter who enjoys leading/supervising others and excels in a fast-paced, hands on environment. The ideal candidate will be highly organized, professional and communicative; and have a minimum of two (2) years’ experience in multifamily property maintenance, building maintenance, or similar experience plus specific knowledge of building systems and the ability to work independently. Experience with luxury, high-rise/mid-rise buildings, a plus. A Maintenance Lead's primary role is to manage site maintenance and other maintenance staff, and to support the Community Manager by ensuring site safety and completion of required property maintenance necessary to maintain excellent curb appeal and the overall appearance and quality of the property. This will include prioritizing and processing work orders which may include both urgent and routine maintenance of property and apartment units. This position is responsible for ensuring that all maintenance work is done in compliance with OSHA regulations, and Guardian policies and procedures. A Maintenance Supervisor is also responsible for coordinating with other property staff and vendors to provide outstanding customer service to the residents, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, and complete all required paperwork and reports on time.

Requirements

High school diploma or GED.
At least two (2) years’ working experience as a Property Maintenance Manager.
Basic knowledge of building trades, such as plumbing, electric, and carpentry.
Ability to lift a minimum of 50 lbs.
Comfortable on ladders at heights of 15 feet.
Excellent attention to detail and organizational skills.
Ability to speak, read and write in English.
Ability to communicate effectively and in a timely manner, both verbally and in writing.
Able to complete online and in-person company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
Possess basic computer-literacy and willingness to complete regular tasks using standard computer or web-based technology.
Willingness to be on-call on a rotating basis for occasional after hours and weekend emergencies.

Nice To Haves

Experience with luxury, high-rise/mid-rise buildings, a plus.
CAMT certification
OSHA 10 certification
Knowledge of UPS/REAC requirements
Prior supervisory experience
Own or have access to a reliable and properly insured vehicle for use in business transportation needs, possess valid driver’s license.
If the property has a pool, CPO (Certified Pool Operator) certification may be required according to the regulations of the property’s State.

Responsibilities

Manage site maintenance and other maintenance staff.
Support the Community Manager by ensuring site safety and completion of required property maintenance necessary to maintain excellent curb appeal and the overall appearance and quality of the property.
Prioritize and process work orders which may include both urgent and routine maintenance of property and apartment units.
Ensure that all maintenance work is done in compliance with OSHA regulations, and Guardian policies and procedures.
Coordinate with other property staff and vendors to provide outstanding customer service to the residents.
Provide well-timed and proactive property maintenance.
Safeguard the good financial health and stability of the property.
Complete all required paperwork and reports on time.
Manage the schedules and work loads of all other Maintenance Staff to coordinate requests for repairs and maintenance.
Maintain the property so it follows all local, state, and federal laws (fire, backflow, OSHA, etc.).
Alert Community Manager of any potential liabilities or repairs.
Identify property problems and repairs needed in the areas of structural, electrical, plumbing, and appliances.
Purchase maintenance supplies and adhere to property maintenance budget.
Respond to all service requests and complete all Work Orders and Apartment Turnovers in a timely and professional manner in accordance with Guardian’s policies and procedures.
Gather bids property improvement.
Keep accurate records of current space conditions including roof, HVAC, utilities, and special circumstances.
Keep the model unit in condition to show and make sure that the office, maintenance work area, grounds and common areas are always neat and clean.
Regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
Responsible for scheduling emergency coverage and making sure all office staff have access to this information.
Required to carry a property cell phone and be on call for emergencies after business hours and on weekends, on a rotating basis with other staff.
Communicate with the Community Manager about any issues, or resident questions or concerns brought directly to the Maintenance Supervisor.
Perform maintenance or coordinate maintenance of pools, spas, and pool areas (if applicable).
Always follow confidentiality guidelines for all resident, property, owner, and Guardian information.
Accurately record time worked, adhere to time keeping guidelines daily.
Liaison with corporate departments to provide a team approach to the management of the property.
Establish and maintain collaborative working relationships between departments and with coworkers.
Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
Other duties as assigned by the Community Manager or Portfolio Manager.