Maintenance I - Pac Station North, Santa Cruz CA

Eden Housing•Santa Cruz, CA

124d•Onsite

About The Position

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have multiple maintenance technicians. This role involves utilizing Yardi software for work orders, communicating with residents about delays, conducting daily property walk-throughs and inspections, assisting with custodial and grounds work, and adhering to safety protocols. The position also requires participation in company meetings and trainings via ZOOM and Teams, active engagement in communication platforms, and professional interaction with residents, handling concerns with tact and diplomacy. Additionally, the role includes participating in an on-call emergency schedule and being a member of the property's emergency response plan team.

Requirements

Minimum of one years’ experience in a maintenance or construction environment.
High school diploma or GED.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to contribute to routine written reports and correspondence.
Ability to communicate effectively with residents or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Regularly required to use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell.
Frequently required to reach with hands and arms.
Regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Demonstrated experience with preventative and on-going maintenance of a property.
Ability to work with a minimal supervision.
Attentive to detail.
Desirable second language skills may vary site by site.
Ability to demonstrate skilled in the safe use of tools.

Responsibilities

Utilize Yardi software to create and/or complete work orders and sync daily.
Communicate with resident if there are delays in completing work such as needing to order parts.
Actively walk the property daily looking for deficiencies and if found, create and submit work order.
Complete quarterly property inspections and annual unit inspections using phone or tablet. Include photos of deficiencies and sync inspection at day end.
Notify Community Manager if habitability concerns or other deficiencies are witnessed while completing an inspection or work order.
Assist in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc.
Assist in grounds work, as needed.
Ensure trash enclosures are free of overflowing trash.
Follow safety protocols when moving dumpsters for trash pick up.
Inspect dumpsters regularly and report any deficiencies to Community Manage.
Utilize cell phone to record time worked and lunch break.
Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”.
Actively participate in the Teams group – Property Operations Maintenance Communication and Teamwork.
Actively participate in the Teams group – Property Operations Maintenance.
Actively participate during in-person daily team check ins and weekly team check in meetings with Community Manager.
Professionally engage with residents.
Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements.
Be on time when attending training sessions and company meetings.
Attend and actively participate in monthly on-site safety meetings.
Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties.
Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB.
Member of the property’s emergency response plan team.
Assist other team members, participate in team days and company events.
Rekeying / replacing door locks.
Proficient in rescreening window screen.
Unclog a sink or toilet.
Replace a garbage disposal, faucet.
Complete drywall repairs and satisfactorily texture, as needed.
Prepare vacant units for occupancy within five days.
Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc.
Troubleshoot and complete basic appliance repairs.
Hang and fit doors.
Install mini/vertical blinds.
Follow manufacturer directions for utilizing products.
Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard.
Complete basic irrigation repairs.
Special projects and other responsibilities may be assigned.