Field Support Specialist - Santa Cruz, CA
About The Position
PURE HomeRiver is looking for a Field Support Specialist to join their team. This role is for individuals who are detail-oriented and take pride in their work. Field Support Specialists are responsible for ensuring properties under PURE HomeRiver's care are well-maintained and presentable. This is an active role involving travel between properties to assess conditions, deploy lockboxes, check on vacancies, and perform minor repairs. The position follows a structured process with an emphasis on accurate documentation. It is ideal for someone who values structure, enjoys following systems, and finds satisfaction in completing tasks that are important.
Requirements
- A general knowledge of maintenance functions such as basic plumbing, electric and carpentry
- Residential property management experience
- Reliable transportation for daily work duties
Nice To Haves
- Hospitality/Customer Service experience preferred
Responsibilities
- Perform all duties requested for assigned work orders in accordance with Company policies and PURE HomeRiver vision.
- Be able to travel to properties in a timely and expeditious manner to perform various types of property evaluations including new property assessments, move-out evaluations, occupied property checks, and vacant property checks within the deadlines set.
- Ability to travel within deadlines and time requirements to properties to examine and document property conditions and identify needed repairs.
- Ability to work with computers and smartphone-based dispatching and email.
- Be available to travel to properties to perform field work immediately upon instruction by the property management team.
- Lift and carry 50 pounds, climb ladders and stairs, walk, bend, reach and perform other functions as may be required to complete assigned tasks.
- Attend staff, training, and other meetings as directed by management.
- Assist with administrative work as needed in the office.
- Ensure safety standards are used that comply with all company, local, City, State and Federal guidelines.
- Maintain knowledge of state, local, and federal fair housing laws.
- Dress in a PURE HomeRiver-approved uniform and maintain a professional appearance.
- Perform other duties as needed.
Benefits
- Medical, Dental and Vision Coverage
- 401(k) plan with a 4% Instantly Vested Match
- Generous Vacation and Sick time
- Life and Disability Plans
- Wellness Fitness Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
