Field Support Specialist - Santa Cruz, CA

Pure Employment LLCSanta Cruz, CA
Onsite

About The Position

PURE HomeRiver is looking for a Field Support Specialist to join their team. This role is for individuals who are detail-oriented and take pride in their work. Field Support Specialists are responsible for ensuring properties under PURE HomeRiver's care are well-maintained and presentable. This is an active role involving travel between properties to assess conditions, deploy lockboxes, check on vacancies, and perform minor repairs. The position follows a structured process with an emphasis on accurate documentation. It is ideal for someone who values structure, enjoys following systems, and finds satisfaction in completing tasks that are important.

Requirements

  • A general knowledge of maintenance functions such as basic plumbing, electric and carpentry
  • Residential property management experience
  • Reliable transportation for daily work duties

Nice To Haves

  • Hospitality/Customer Service experience preferred

Responsibilities

  • Perform all duties requested for assigned work orders in accordance with Company policies and PURE HomeRiver vision.
  • Be able to travel to properties in a timely and expeditious manner to perform various types of property evaluations including new property assessments, move-out evaluations, occupied property checks, and vacant property checks within the deadlines set.
  • Ability to travel within deadlines and time requirements to properties to examine and document property conditions and identify needed repairs.
  • Ability to work with computers and smartphone-based dispatching and email.
  • Be available to travel to properties to perform field work immediately upon instruction by the property management team.
  • Lift and carry 50 pounds, climb ladders and stairs, walk, bend, reach and perform other functions as may be required to complete assigned tasks.
  • Attend staff, training, and other meetings as directed by management.
  • Assist with administrative work as needed in the office.
  • Ensure safety standards are used that comply with all company, local, City, State and Federal guidelines.
  • Maintain knowledge of state, local, and federal fair housing laws.
  • Dress in a PURE HomeRiver-approved uniform and maintain a professional appearance.
  • Perform other duties as needed.

Benefits

  • Medical, Dental and Vision Coverage
  • 401(k) plan with a 4% Instantly Vested Match
  • Generous Vacation and Sick time
  • Life and Disability Plans
  • Wellness Fitness Program
  • Employee Assistance Program
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