Maintenance & Engineering Manager

Steri Pharma•Syracuse, NY

10h•$90,000 - $140,000

About The Position

The Maintenance & Engineering Manager leads the development of the maintenance organization’s vision, mission, strategies, and goals, and uses maintenance metrics and benchmarking to develop improvement strategies. The role manages a department providing technical, project management, emergency response, troubleshooting, and preventive maintenance support for facilities, utilities, and process-related equipment. It serves as a technical expert for equipment and systems, troubleshoots operational issues, and acts as a point of contact during compliance inspections. The manager supports department budgeting and project engineering, including the justification, prioritization, coordination, and design of manufacturing projects. The role oversees maintenance training, records, and department-owned SOPs and job plans; supervises direct reports; and works with internal departments and customers to align maintenance strategies with compliance commitments. It also contributes to leadership decisions from a Quality perspective and promotes safe, compliant, flexible, and efficient operations that meet production demands. The position is scheduled Monday through Friday on first shift, with schedule flexibility required. Success includes timely project execution and reporting, trained and collaborative technicians, effective regulatory visits, analysis and improvement of OEE, accurate and controlled documentation, availability of critical parts, and continued attention to quality, compliance, safety, and departmental goals.

Requirements

Bachelor’s degree from a regionally accredited institution in engineering or a related field.
At least 5 years of experience leading and managing maintenance technicians and/or engineers.
Knowledge of general computer functions, including Microsoft Office programs and spreadsheets.
Knowledge of processes relevant to manufacturing and production of regulated products; regulatory and development processes; inspection approaches and requirements; responses to regulatory observations; pharmaceutical cGMP requirements; regulatory approval processes; cGMPs and SOPs; and regulatory guidance documents.
Advanced knowledge of production equipment and supporting systems.
Knowledge and skill in identifying, analyzing, and controlling hazards significant to product quality and reliability in manufacturing and the supply chain.
Ability to handle multiple projects or tasks simultaneously or within a given timeframe.
Advanced safety sensitivity and ability to recognize safety issues or potential safety issues.
Skill in quality and compliance vigilance and in creating and implementing a document control system.
Ability to inspect others’ work and coach performance in accordance with company SOPs.
Ability to apply critical thinking.
Ability to develop a comprehensive maintenance system, write policies and SOPs, and mentor others in writing them.
Ability to articulate and present the company’s maintenance strategy to employees, senior management, regulatory bodies, and customers.
Advanced project management and documentation skills.
Ability to use training and instructional methods appropriate to the situation and audience, including one-on-one instruction.
Ability to build, maintain, and strengthen partnerships within the organization to obtain information, assistance, and support.
Ability to lead by example and communicate courteously and professionally with coworkers, management team members, and others.
Ability to work in a fast-paced environment, pay close attention to detail, and coordinate multiple activities simultaneously.

Responsibilities

Lead and support development of the maintenance organization’s vision, mission, strategies, and goals.
Maintain maintenance metrics for site, global, and industry benchmarking, and develop improvement strategies based on benchmarking data.
Manage maintenance support for facilities, utilities, and process-related equipment, including technical support, project management, emergency response, troubleshooting, and preventive maintenance.
Serve as a technical expert for equipment and systems, troubleshoot operational issues, and act as a point of contact during compliance inspections.
Provide solutions to technical problems.
Support development of departmental budgets.
Ensure appropriate training for maintenance staff in cGMPs, technical topics, SOPs, and compliance, and maintain training records.
Oversee development, revision, review, and approval of maintenance-owned SOPs and job plans.
Support project engineering in justifying, prioritizing, and coordinating manufacturing projects.
Provide design assistance based on operational and facilities capabilities and production requirements.
Partner with internal departments and customers to align maintenance strategies with compliance commitments.
Maintain an environment that promotes maintenance flexibility, consistent practices, efficient operations, and readiness for production demands.
Supervise direct reports performing maintenance and/or utilities operations.
Ensure compliance with safety regulations, including safety permits.
Contribute to the leadership team and business decisions from a Quality perspective.
Promote a safe and harmonious work environment and maintain compliance with SOPs, GMPs, and company policies.
Ensure projects are completed on time and according to documented plans; reports are accurate and timely; and regulatory visits are planned and executed effectively.
Analyze and report OEE results and communicate and implement improvement plans.
Ensure critical documentation is accurate, current, codified, used compliantly, and stored appropriately, and that critical parts are maintained.
Meet departmental standards and goals established by the manager, attend work as scheduled, and maintain quality, compliance, and safety vigilance.