Maintenance Engineer II

Highgate Hotels•Denver, CO

About The Position

The Engineer, Level 2 is responsible for keeping the property in the best possible condition while minimizing inconvenience to guests and employees. The role performs repairs and preventive maintenance across hotel systems and equipment, maintains required records and code compliance, and assists with supervising engineering staff and scheduling preventive maintenance.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in a hotel or related field.
  • Ability to communicate effectively verbally and in writing with employees and guests.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask, prioritize functions, and meet deadlines.
  • Ability to handle problems and apply complex information from various sources.
  • Ability to maintain confidentiality and show initiative.
  • Ability to perform heavy work: exert more than 100 pounds of force occasionally, more than 50 pounds frequently, and/or more than 20 pounds constantly to move objects.
  • Flexible schedule and long hours may sometimes be required.

Nice To Haves

  • At least two years of progressive experience in a hotel or related field.
  • Trade school and/or college coursework in a related field.

Responsibilities

  • Repair hotel air conditioning systems, including changing filters, cleaning coils, and replacing motors.
  • Perform preventive maintenance on equipment such as boilers, chillers, HVAC, and electrical systems.
  • Take required equipment readings; test cooling towers and record readings.
  • Replace and program televisions as needed.
  • Replace light switches, receptacles, light bulbs, and fixtures.
  • Repair furniture and replace or repair pumps.
  • Perform plumbing repairs, including clearing clogged drains and repairing pipes, washers, handles, and drain fittings.
  • Read blueprints and wiring diagrams.
  • Trace and repair water lines.
  • Troubleshoot and repair kitchen equipment.
  • Maintain repair and preventive maintenance records.
  • Perform and maintain work in compliance with local, state, and federal codes.
  • Test, clean, and repair swimming pools and spas.
  • Paint designated areas, repair and finish sheet rock, and repair wall coverings.
  • Repair and program the hotel electronic lock system.
  • Assist in supervising other engineering staff members.
  • Assist in scheduling preventive maintenance tasks.
  • Attend required hotel meetings and training, maintain regular attendance and proper personal appearance, and comply with hotel standards and regulations.
  • Communicate courteously and effectively with guests and employees, listen to and clarify concerns, and handle problems by anticipating, preventing, identifying, and resolving them.
  • Multitask and prioritize departmental functions, maximize productivity, identify problem areas, and assist with solutions.
  • Cross-train in other hotel-related areas, maintain confidentiality, show initiative, and perform other duties as requested by management.

Benefits

  • Travel discounts at Highgate hotels.
  • Medical insurance with three pricing tiers for eligible full-time associates.
  • Dental and vision benefits for eligible full-time associates.
  • Paid sick leave in accordance with applicable law.
  • Paid time off plans may be available to qualifying associates.
  • 401(k) retirement plan with employer matching contributions for qualifying associates.
  • Life insurance and short-term and long-term disability insurance.
  • Paid holidays and paid vacation.
  • Employee assistance program.
  • Educational opportunities and tuition reimbursement.
  • Paid jury duty, personal, medical, and military leave in accordance with applicable law.
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