Maintenance Engineer II

Marriott•The Woodlands, TX

About The Position

The Maintenance Engineer II responds to guest repair requests and resolves maintenance issues with guests and customers with little to no supervision. The role performs preventive maintenance and inspections, maintains maintenance inventory, communicates shift activities and problems, and carries out repairs across hotel systems and guestroom items. The engineer performs mid-level troubleshooting of hotel mechanical, electrical, and plumbing systems, and may train and mentor other engineers. The role also performs Engineer on Duty responsibilities, including readings and rounds. The position requires safe use of tools and materials, use of Lockout/Tagout before maintenance work, and compliance with company safety and security policies. The engineer is expected to provide professional guest service, protect company assets and confidential information, communicate clearly, maintain positive working relationships, and meet quality standards. Work also includes housekeeping and engineering-related duties, cleanup after repairs, and other reasonable duties as requested. Preferred qualifications include a high school diploma or GED with vocational or technical background, general maintenance and surface preparation/painting experience, and at least two years of hotel engineering or maintenance experience. A valid driver's license is preferred. Required qualifications include Universal Chlorofluorocarbon (CFC) Certification and any applicable state and federal certifications or licenses.

Requirements

Universal Chlorofluorocarbon (CFC) Certification.
Must meet applicable state and federal certification and/or licensing requirements.
Ability to safely use hand and power tools and other materials needed for repair and maintenance tasks.
Ability to repair or replace PVC and copper pipe, including soldering, at a basic level.
Ability to troubleshoot and perform basic repairs on equipment, plumbing, electrical equipment, and guestroom items.
Ability to perform mid-level troubleshooting of hotel mechanical, electrical, and plumbing systems.
Ability to carry out Engineer on Duty responsibilities, including readings and rounds.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and heavier objects with assistance.
Ability to move on stairs, service ramps, and ladders, and to reach overhead and below the knees, bend, twist, pull, and stoop.
Ability to use computers to enter and locate work-related information.

Nice To Haves

High school diploma or G.E.D. equivalent and vocational or technical background.
Experience in general maintenance, exterior and interior surface preparation, and painting.
At least 2 years of hotel engineering or maintenance experience.
Valid Driver’s License.
Proficiency in one of the listed engineering categories, above-average skills in two additional categories, and basic skills in the remaining categories.
No supervisory experience is listed as a preferred qualification.

Responsibilities

Respond to guest repair requests and resolve maintenance issues with little to no supervision.
Perform preventive maintenance on tools and equipment, including cleaning and lubrication, and visually inspect tools, equipment, and machines.
Identify, locate, and operate equipment and building shut-off valves.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate daily activities and problems to other shifts using approved communication programs and standards.
Troubleshoot and repair hotel equipment, plumbing, electrical equipment, guestroom items, and other systems.
Perform mid-level troubleshooting of hotel mechanical, electrical, and plumbing systems.
Program televisions and perform general housekeeping and engineering-related duties.
Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and thorough cleanup of repair areas.
Use the Lockout/Tagout system before performing maintenance work.
Use engineering computer programs related to preventive maintenance, energy management, and other systems.
Train and mentor other engineers, such as Engineer I.
Perform Engineer on Duty responsibilities, including readings and rounds.
Follow company and safety and security policies; report maintenance problems, hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Maintain a clean and professional appearance, protect confidential information and company assets, and deliver courteous guest service.
Develop positive working relationships, support team goals, communicate professionally, and respond appropriately to coworkers' concerns.
Move and handle objects, use stairs, ramps, and ladders, reach and bend as needed, and enter and locate work-related information using computers.
Perform other reasonable job duties as requested.