Maintenance Engineer I

Highgate Hotels•Ketchum, ID

1d•Onsite

About The Position

The Maintenance Engineer I is responsible for the maintenance, repair, and operation of all hotel systems and equipment to ensure a safe, efficient, and exceptional guest experience. This role supports the Engineering Department in maintaining guest rooms, public areas, back-of-house facilities, and plant equipment in alignment with Viceroy brand standards, operational goals, and regulatory requirements.

Requirements

High school diploma or equivalent; technical or trade certification preferred.
1–3 years of experience in hotel engineering or related field.
Working knowledge of HVAC, electrical, plumbing systems, painting and carpentry.
Ability to read blueprints and technical diagrams.
Ability to lift heavy work - Exerting more than 100 pounds of force occasionally, and/or more than 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
Ability to work a flexible schedule, including evenings, weekends, holidays, and emergency callouts, as business needs require.
Physical ability to stand, walk, climb ladders, lift tools and materials, and work in mechanical spaces, outdoor areas, and variable environmental conditions.
Capability to work in confined spaces, heights, and varying conditions.

Nice To Haves

Guest-centric mindset
Attention to detail and quality workmanship
Strong troubleshooting and problem-solving skills
Effective communication and teamwork
Flexibility to work shifts, weekends, and emergencies

Responsibilities

Perform scheduled preventive maintenance on HVAC, electrical, fire, plumbing, snowmelt boilers, laundry, kitchen, pool equipment, painting, carpentry, and concrete work in guest rooms and public areas.
Troubleshoot and repair equipment, including HVAC, boilers, electrical, fire, pumps, kitchen equipment, and refrigeration systems.
Maintain guest rooms, including lighting, fixtures, A/C units, door locks, and finishes.
Record equipment readings and maintenance activities accurately in logs or CMMS systems.
Respond promptly to guest maintenance requests with professionalism and courtesy.
Ensure minimal disruption to guests during maintenance activities.
Maintain all areas of the hotel to luxury hospitality standards.
Monitor and operate key building systems (HVAC, BMS, electrical, fire, plumbing).
Conduct routine inspections of plant rooms, mechanical spaces, and equipment.
Ensure proper functioning of pools, spas, and recreational facilities.
Adhere to all OSHA, local, state, and federal safety codes and regulations.
Maintain safe working conditions and proper use of PPE.
Support fire/life safety systems testing and emergency response procedures.
Maintain accurate maintenance records, logs, and work order completion.
Report equipment issues, failures, and capital needs to supervisors.
Assist in tracking inventory of spare parts and tools.
Work closely with other departments (Housekeeping, F&B, Front Office) to support operations.
Coordinate with contractors and vendors as required.
Support department initiatives, including sustainability and energy efficiency.