Maintenance Director – Assisted Living

All American Assisted Living at Wrentham•Wrentham, MA

2d•Onsite

About The Position

We are seeking an experienced and hands-on Maintenance Director to oversee the maintenance, safety, and physical condition of our assisted living and memory care community. This position is responsible for the day-to-day operation of the building and grounds, including preventive maintenance, apartment readiness, repairs, vendor coordination, life-safety systems, inspections, and general facility upkeep. The ideal candidate is organized, responsive, mechanically capable, and comfortable working directly with residents, families, employees, vendors, and community leadership. This is a highly visible role that plays an important part in creating a safe, comfortable, and well-maintained environment for residents and staff.

Requirements

Previous experience in building maintenance, facilities management, property management, construction, or a related field
Strong working knowledge of plumbing, electrical, carpentry, painting, HVAC, appliances, and general building repair
Strong troubleshooting and problem-solving skills
Ability to prioritize urgent maintenance and safety concerns
Strong organization and follow-through
Ability to communicate professionally with residents, families, employees, vendors, and leadership
Basic computer skills and ability to maintain electronic work orders, reports, and maintenance documentation
Ability to work independently and make sound decisions
Dependable attendance and punctuality
Ability to respond appropriately to urgent building or safety concerns
Valid driver’s license may be required based on community responsibilities
Ability to successfully complete required background checks and employment requirements
Ability to frequently stand, walk, bend, kneel, crouch, climb, reach, push, and pull
Ability to safely lift and carry up to (physical requirement) pounds
Ability to use ladders, hand tools, power tools, and maintenance equipment safely
Ability to work both indoors and outdoors in varying weather conditions
Ability to access mechanical rooms, utility areas, crawl spaces, and other building areas when necessary
Ability to perform physical maintenance responsibilities throughout the workday

Nice To Haves

Assisted living, senior living, healthcare, hospitality, multifamily housing, or commercial property experience is preferred
Previous supervisory or facilities leadership experience is preferred
Experience managing preventive maintenance programs and outside vendors

Responsibilities

Oversee the daily maintenance and repair needs of the community
Perform and coordinate routine repairs involving plumbing, electrical, carpentry, painting, flooring, appliances, fixtures, and general building systems
Respond promptly to resident apartment and common-area maintenance requests
Troubleshoot maintenance issues and determine when outside vendors are required
Maintain a clean, safe, and professional appearance throughout the building and grounds
Inspect resident apartments, common areas, offices, mechanical rooms, and exterior areas for maintenance concerns
Ensure maintenance requests are documented, prioritized, and completed in a timely manner
Develop and maintain a preventive maintenance schedule for building systems and equipment
Complete routine inspections and required maintenance on HVAC, plumbing, electrical, emergency systems, and other building equipment
Monitor building systems for performance issues and coordinate repairs as necessary
Maintain accurate maintenance logs and inspection records
Track recurring repair issues and identify long-term solutions
Help extend the useful life of community equipment through proper maintenance and planning
Coordinate apartment preparation for new resident move-ins
Inspect vacated apartments and identify required repairs, cleaning, painting, and replacement needs
Ensure apartments are completed according to community standards and established timelines
Coordinate with Housekeeping, Sales, Business Office, and community leadership regarding apartment readiness
Verify that apartments are safe, clean, functional, and ready for occupancy
Support resident move-ins and room changes as needed
Support compliance with applicable fire, safety, building, and assisted living requirements
Maintain required records related to inspections, testing, and maintenance of building systems
Coordinate required inspections and service for fire alarms, sprinklers, emergency lighting, generators, elevators, kitchen systems, and other life-safety equipment as applicable
Conduct routine safety inspections and promptly address identified concerns
Assist with emergency preparedness activities and required drills
Maintain clear access to exits, mechanical rooms, electrical panels, and emergency equipment
Report significant safety, structural, or mechanical concerns to the Executive Director promptly
Support survey, inspection, and audit preparation as needed
Coordinate outside vendors and contractors for repairs, inspections, and projects
Obtain quotes and assist with selecting vendors when necessary
Monitor vendor work for quality, completion, and adherence to community expectations
Maintain vendor contact information, service agreements, warranties, and maintenance records
Review invoices and confirm work was completed before approval
Coordinate larger repairs and capital projects with community and corporate leadership
Oversee the appearance and maintenance of community grounds and exterior areas
Coordinate landscaping, snow and ice removal, pest control, and other exterior services
Monitor sidewalks, parking areas, entrances, lighting, and exterior building conditions
Ensure exterior areas remain safe and accessible for residents, visitors, and employees
Address seasonal maintenance needs in a timely manner
Supervise maintenance employees when applicable
Assist with interviewing, hiring, training, scheduling, coaching, and performance management
Assign daily work and monitor completion of maintenance tasks
Maintain appropriate inventory of tools, supplies, and commonly used repair materials
Monitor maintenance expenses and support budget management
Participate in community leadership meetings
Communicate clearly with residents and families regarding maintenance concerns and repair timelines
Work collaboratively with Housekeeping, Dining, Wellness, Sales, Business Office, and other departments
Support community events and operational needs when facilities assistance is required
Complete additional duties as assigned