Maintenance Call Center Operator

University of Arkansas System • Little Rock, AR

12d • Onsite

About The Position

The Maintenance Call Center Operator (Skilled Tradesman) is responsible for monitoring critical systems that serve the medical, educational, and research facilities on the UAMS Campus. These systems are vital to the safety, comfort, and general wellbeing of patients, students and employees. The Maintenance Call Center Operator also facilitates workflow by creating work orders for various departments within UAMS, this is vital to the timely response to facility related issues and customer work requests.

Requirements

• HS Diploma plus 5 years of maintenance experience or call center experience
• Computer program proficiency level: Intermediate
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• 3 years of maintenance in a healthcare setting

Responsibilities

• Monitoring critical systems that serve the medical, educational, and research facilities on the UAMS Campus.
• Facilitating workflow by creating work orders for various departments within UAMS.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED