Maintenance Associate | Full Time

American Youth Hostels•Boston, MA
•$20 - $24•Onsite

About The Position

Join Hostelling International USA at our welcoming Boston hostel, located in the heart of the city. We are currently hiring a full-time Maintenance Associate with prior maintenance experience to take the lead on keeping our hostel in great condition through proactive upkeep and timely repairs, all while supporting a welcoming guest experience.

Requirements

  • High school diploma or GED
  • At least 3 years of hands-on maintenance experience in a hotel, hostel, or similar hospitality environment
  • Proficient in using tools and performing physical work, including general upkeep of building systems
  • Comfortable reading and understanding basic instructions, writing simple reports, and speaking with staff and guests
  • Basic math skills including fractions, percentages, and graph interpretation
  • Willingness to work evenings, weekends, and holidays as required
  • Enjoy working with the public; able to calmly and professionally handle guest issues or emergencies

Responsibilities

  • Identify and complete repair tasks, ensuring all work orders are recorded and resolved in a timely and professional manner
  • Maintain an active project list and work plan using HI USA's facilities management software
  • Perform regular upkeep and repairs, including basic plumbing, painting, grounds maintenance, and building repairs
  • Monitor building systems including HVAC, fire alarms, sprinklers, electrical, and plumbing
  • Supervise and document vendor work (e.g., pest control, HVAC, plumbing) when on site
  • Manage daily waste, recycling, and compost removal and ensure cleanliness of related areas
  • Perform janitorial tasks and assist housekeeping as needed
  • Climb ladders, lift parts and equipment, and access crawl spaces as needed to complete maintenance tasks
  • Support other departments and take on special projects as assigned

Benefits

  • Medical
  • dental
  • vision
  • disability
  • vacation
  • sick leave
  • 403b with company match
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