Maintenance Associate | Hospitality | Full Time

American Youth Hostels•New Orleans, LA

11d•$17 - $18•Onsite

About The Position

Join Hostelling International USA at our vibrant New Orleans hostel as a full-time Maintenance Associate. This role is responsible for keeping the hostel in great condition through proactive upkeep and timely repairs, while supporting a welcoming guest experience. The ideal candidate has prior maintenance experience and takes pride in keeping things running smoothly and fixing problems before they start.

Requirements

High school diploma or GED
At least 3 years of hands-on maintenance experience in a hotel, hostel, or similar hospitality environment
Proficient in using tools and performing physical work, including general upkeep of building systems
Comfortable reading and understanding basic instructions, writing simple reports, and speaking with staff and guests
Basic math skills including fractions, percentages, and graph interpretation
Willingness to work evenings, weekends, and holidays as required
Enjoy working with the public; able to calmly and professionally handle guest issues or emergencies

Responsibilities

Identify and complete repair tasks, ensuring all work orders are recorded and resolved in a timely and professional manner
Maintain an active project list and work plan using HI USA's facilities management software
Perform regular upkeep and repairs, including basic plumbing, painting, grounds maintenance, and building repairs
Monitor building systems including HVAC, fire alarms, sprinklers, electrical, and plumbing
Supervise and document vendor work (e.g., pest control, HVAC, plumbing) when on site
Manage daily waste, recycling, and compost removal and ensure cleanliness of related areas
Perform janitorial tasks and assist housekeeping as needed
Climb ladders, lift parts and equipment, and access crawl spaces as needed to complete maintenance tasks
Support other departments and take on special projects as assigned