Maintenance Associate

TJX•Wichita, KS
•Onsite

About The Position

The Maintenance Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-care equipment and completing cleaning tasks throughout the store. Associates follow operational, merchandise, loss prevention, health, and safety standards and may be cross-trained in other store areas to support business needs. They model established customer experience practices, communicate effectively with management and colleagues, and contribute to a positive store culture.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask and respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including the ability to listen and respond appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.
  • Retail customer experience preferred.

Nice To Haves

  • Retail customer experience.

Responsibilities

  • Operate and maintain floor-care equipment, including scrubbers and buffers; dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain cleanliness, organization, and recovery standards throughout the store, including the sales floor, queue, associate lounge, backroom, and restrooms.
  • Refill essential items in the lounge, restrooms, and front end as part of health and safety responsibilities.
  • Follow company operational, merchandise, signage, health and safety, and loss prevention standards and policies, including shrink-reduction controls.
  • Provide customer service and model established customer experience practices with internal and external customers.
  • Cross-train and work in other store areas, such as the backroom, front end, and sales floor, to support business needs.
  • Respond to front-end coverage needs and participate in store recovery throughout the day.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including meal and break period policies.
  • Participate in safety awareness and help maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking-cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates who meet service or hours requirements
  • Medical, dental, and vision coverage for associates who meet service or hours requirements
  • Health savings account (HSA) for eligible associates
  • Health care flexible spending account (FSA) for eligible associates
  • Life insurance for eligible associates
  • Short- and long-term disability coverage for eligible associates
  • Paid parental leave for eligible associates
  • Paid holidays, vacation, and sick time for eligible associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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