Maintenance Assistant - Luxury Independent Living Community

Prime Senior Management•Gastonia, NC

About The Position

Prime Independent Living is seeking a hands-on, service-focused Maintenance Assistant to work alongside the Maintenance Director and help keep its independent living community safe, attractive, and welcoming. The role supports maintenance across apartments, common areas, community buildings, grounds, and parking areas, and responds to residents’ service requests. Duties also include preventive maintenance, apartment turnovers, inspections, repairs, vendor support, safety and emergency preparedness, and maintaining maintenance supplies, tools, and workspaces. The Maintenance Assistant provides courteous service to residents and works collaboratively with the Maintenance Director and other departments to support community operations.

Requirements

Working knowledge of general building maintenance, including basic plumbing, electrical, HVAC, appliance repair, painting, and general repairs.
Strong troubleshooting and problem-solving abilities.
Willingness to learn and take direction from the Maintenance Director.
Excellent customer service and communication skills.
Ability to prioritize tasks and respond quickly to maintenance needs.
Dependable and organized, with the ability to work independently or as part of a team.
Ability to lift, carry, push, and move equipment and supplies as needed.
Valid driver's license and reliable transportation.
Successful completion of background screening and drug testing requirements.

Nice To Haves

Previous maintenance, facilities, property management, hospitality, senior living, or related experience.

Responsibilities

Assist with day-to-day maintenance and repairs throughout apartments, common areas, community buildings, grounds, and parking areas.
Respond to resident service requests and complete work orders in a timely, professional manner.
Assist with repairs involving HVAC systems, plumbing, electrical systems, appliances, lighting, and general building maintenance.
Help maintain a safe, clean, attractive, and welcoming community environment.
Support the Maintenance Director with daily priorities, projects, and maintenance needs.
Assist with scheduled preventive maintenance and inspect building systems, equipment, apartments, and common areas for needed repairs or maintenance.
Support apartment turnovers, including repairs, touch-ups, installations, and other work needed to make residences move-in ready.
Assist with routine inspections and maintenance of community equipment and systems, and report concerns or potential issues to the Maintenance Director.
Assist with coordinating and supporting outside contractors, vendors, and service providers; provide access and on-site assistance as needed.
Help ensure contracted work is completed safely and with minimal disruption to residents.
Assist with community improvement projects, installations, repairs, and special projects.
Help maintain emergency equipment and support emergency response procedures, fire safety initiatives, inspections, and emergency preparedness efforts.
Follow company policies, safety standards, and regulatory requirements; maintain safe work practices and promptly report hazards or safety concerns.
Help maintain inventory of maintenance supplies, equipment, and tools; use, maintain, and store tools and equipment properly.
Assist with receiving and organizing supplies and keep maintenance workspaces clean, organized, and safe.
Build positive relationships with residents through responsive, courteous, and professional service; communicate clearly about maintenance needs and requests.
Collaborate with the Maintenance Director and other departments to support community operations.
Assist with special projects, resident events, and operational needs as requested.
Serve as a helpful and dependable resource for residents, families, guests, and fellow team members.