Maintenance and Support Associate

The Bank of Romney•Romney, WV

10d•Hybrid

About The Position

The Maintenance & Support Associate is responsible for maintaining the bank's facilities in a clean, safe, and professional condition while providing operational support across departments as needed. This position primarily focuses on building maintenance, groundskeeping, and general upkeep but also serves as a flexible team member who can assist with teller duties, customer service, administrative tasks, and other bank operations when staffing needs arise.

Requirements

High school diploma or equivalent required.
Ability to perform physical tasks, including lifting up to 50 pounds, standing, walking, bending, and climbing ladders.
Strong attention to detail and commitment to maintaining a professional environment.
Basic computer skills.
Ability to maintain confidentiality and comply with bank policies and regulations.
Strong communication and interpersonal skills.

Nice To Haves

Previous maintenance, custodial, facilities, or general labor experience preferred.
Customer service, cash handling, or banking experience is a plus.

Responsibilities

Perform routine maintenance and minor repairs to bank facilities, equipment, and grounds.
Maintain cleanliness of branch interiors, parking lots, walkways, and landscaping.
Conduct regular inspections to identify maintenance and safety concerns.
Coordinate with outside vendors and contractors for specialized repairs and services.
Monitor and replenish facility supplies.
Assist with branch setup for meetings, events, and seasonal needs.
Ensure compliance with safety and security procedures.
Cross-train in teller and customer service functions.
Serve as a backup teller during peak periods, employee absences, or emergencies.
Process basic customer transactions accurately and efficiently when assigned.
Assist customers by directing them to appropriate personnel.
Support administrative and operational tasks, including filing, document preparation, and record maintenance.
Provide support to other departments and branch personnel as assigned.