About The Position

The Maintenance and Repair Specialist inspects and approves work orders and performs post-audits while monitoring and controlling equipment repair activities at specified repair shops and facilities. The role oversees chassis maintenance and repair costs, out-of-service equipment levels, tire inventory, vendor performance, and adherence to company inspection and repair standards. It coordinates with logistics, Fleet Operations, vendors, terminal personnel, and other internal and external customers to maintain equipment availability and service levels while seeking to reduce repair costs. The specialist conducts daily visits to assigned local CYs and depots, reviews and approves or rejects work orders in the M&R system, carries out shop-site audits and monthly safety reviews, and prepares reports on equipment status, problems, billing, and damage recovery. The position also supports equipment off-hire and scrap programs, chassis renumbering, and replacement license plate tracking and ordering. Direct reports: none. The role requires five years of maintenance and repair experience and thorough knowledge of chassis or trailer repair. Experience in chassis maintenance and repair is also noted as a plus. The specialist must be able to communicate company policies and procedures, identify problems and seek solutions, work independently and efficiently, and interact credibly with vendors, terminal personnel, and customers. The employee must pass a pre-employment drug screening. Safely operating a forklift and yard hostler is preferred.

Requirements

  • Five years of experience in maintenance and repair.
  • Thorough knowledge of chassis or trailer repair.
  • Ability to effectively communicate company policy and procedures.
  • Ability to identify problems and seek solutions.
  • Ability to work independently and efficiently to meet daily requirements.
  • Ability to interface credibly with vendors and terminal personnel.
  • Ability to work with internal and external customers.
  • Must pass a pre-employment drug screening.

Nice To Haves

  • Experience in chassis maintenance and repair.
  • Ability to safely operate a forklift and a yard hostler.

Responsibilities

  • Inspect chassis and approve work orders at specified facilities.
  • Monitor and control chassis maintenance and repair costs at assigned locations.
  • Monitor and control out-of-service equipment levels, including repair estimate approvals and repair limit compliance.
  • Communicate regularly with the logistics department about equipment requirements.
  • Report chassis out-of-service status, counts, and notes in the M&R system as needed.
  • Visit assigned local CYs and depots daily to address maintenance and repair issues and enforce company policies.
  • Provide detailed written reports of problems to the local manager.
  • Communicate DCLI inspection and repair standards to vendors and ensure they are followed.
  • Investigate ways to reduce overall maintenance and repair costs without compromising service levels.
  • Work with vendors to increase productivity.
  • Monitor and control tire inventory levels at all facilities.
  • Read and respond to emails and other correspondence as soon as possible, and no later than one working day.
  • Review work order entries in the M&R system daily and approve or reject them.
  • Discuss and resolve work order entry discrepancies with maintenance and repair vendors.
  • Perform the DCLI monthly safety review.
  • Conduct shop-site audits for all assigned locations.
  • Monitor and release DVER/DVIR inspections when notified by a location.
  • Review M&R system reports as needed, including vendor report cards, duplicate repair code and work order reports, and STS code frequency reports.
  • Generate information and complete third-party billing and damage recovery at all locations.
  • Track and order replacement chassis license plates and report to Fleet Operations when plates are installed.
  • Coordinate chassis off-hire and scrap programs.
  • Control and report chassis renumbering across all locations.

Benefits

  • Health insurance options for the employee and family.
  • Dental insurance options for the employee and family.
  • Vision insurance options for the employee and family.
  • Paid time off.
  • Paid holidays.
  • 401(k) with company match.
  • Flexibility to support work-life balance.
  • Wellness resources.
  • Company-sponsored parties, outings, and other perks.
  • Tuition reimbursement.
  • Internal training and educational resources.
  • Quarterly and annual awards for outstanding performance.
  • Promotion pathways, advice, feedback, and mentorship.
  • Participation in professional organizations.
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