Maintenance and Housekeeping Manager

StoryPoint•Chattanooga, TN

About The Position

The Maintenance and Housekeeping Manager oversees maintenance staff and departmental activities, ensuring that facilities are maintained in accordance with local and state building codes. The role manages schedules, budgets, staffing, work plans, performance requirements, and maintenance projects, while providing technical support and maintaining effective relationships with employees, vendors, contractors, and the public. The position also works with the President to develop departmental policies, procedures, and goals. This position requires standing for long periods and also involves sitting, walking, communicating, using hands to handle a keyboard, telephone, paperwork, files, and other objects, and occasionally reaching and lifting or moving up to 25 pounds. The employee must be able to review detailed documents and read computer screens. The work environment has moderate noise and requires appropriate interaction with others. Occasional travel to different locations may be required.

Requirements

  • Valid driver’s license with no restrictions.
  • Basic computer skills.
  • Considerable knowledge of building and facilities maintenance and repair practices, methods, and techniques.
  • Considerable knowledge of tools and equipment used in building maintenance and construction trades.
  • Considerable knowledge of safety standards and precautions.
  • Strong written and oral communication skills.
  • Sound problem-solving skills.
  • Strong leadership abilities.
  • Ability to work well under pressure and enforce security and safety regulations.
  • Strong organizational skills for maintaining schedules and records, attention to detail, and ability to follow client direction concisely.

Nice To Haves

  • State Builder’s License.
  • HVAC certification.

Responsibilities

  • Supervise maintenance staff by determining workloads and schedules.
  • Evaluate staff and make hiring or termination recommendations; manage and motivate staff to provide quality service.
  • Maintain facilities in accordance with local and state building codes.
  • Manage maintenance department activities related to cost management, methods, and staffing.
  • Establish and ensure adherence to budgets, schedules, work plans, and performance requirements.
  • Provide technical knowledge and skills for maintenance projects and assist with the work when needed.
  • Prepare service estimates based on labor, material, and machine costs, and maintain budgets for individual projects.
  • Prepare periodic reports, including cycle-time reports on work-order completion rates.
  • Develop policies and procedures with the President to establish departmental goals.
  • Negotiate subcontractor contracts and inspect contractors’ work to ensure safe work practices and operating procedures are followed.
  • Ensure scheduled preventive maintenance is completed and maintain equipment maintenance records.
  • Recommend equipment replacement when necessary and evaluate new equipment for durability and value.
  • Maintain effective working relationships with employees, vendors, and the general public.
  • Work toward continual improvement of the overall organization.
  • Train staff on company policies and job responsibilities.
  • Enforce security and safety regulations.
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