Maintenance AI Technology Training Specialist

Newell Brands•Remo, VA

30d•$90,000 - $110,000•Hybrid

About The Position

The Maintenance AI Technology Training Specialist is responsible for developing, delivering and continuously improving enterprise-wide training programs that accelerate adoption of digital maintenance tools, mobile technology and AI-supported troubleshooting across Newell Brands manufacturing sites globally. Building on deep, hands-on maintenance expertise, this individual designs curricula tailored to adult learners on the shop floor and delivers instruction in person and remotely across North American and international sites. As the enterprise subject-matter authority on digital maintenance practices, the Global Training Lead partners with technicians, maintenance leaders and ERA/IT teams to drive measurable improvements in equipment uptime, work order quality and first-time-fix rates.

Requirements

High school diploma or equivalent; technical certification or trade school credential strongly preferred.
5+ years of hands-on maintenance experience in a manufacturing or industrial environment, with demonstrated proficiency in equipment troubleshooting and end-to-end maintenance processes.
2+ years of experience training or teaching adult learners in a manufacturing, technical or industrial setting — including development of training materials and facilitation of structured learning sessions.
Demonstrated experience developing and executing training curricula or instructional programs specifically designed for adult learners (e.g., competency-based training, on-the-job training frameworks, blended learning programs).
Proven ability to deliver effective instruction both in person on the plant floor and via remote/virtual platform.
Strong facilitation skills — able to engage mixed-experience audiences, manage group dynamics and adapt delivery pace and depth in real time.
Ability to translate complex technical concepts into clear, practical guidance accessible to frontline technicians.
Comfort presenting to and collaborating with maintenance leadership and cross-functional stakeholders.
Proficiency with tablets, mobile devices and standard productivity applications; ability to quickly learn and teach new digital tools.
Familiarity with AI-enabled diagnostic tools or strong aptitude and curiosity for rapidly adopting emerging technologies.
Ability and willingness to travel globally — approximately 50% annually — to manufacturing sites across North America and internationally as the program expands.
Valid passport or ability to obtain one.
Proven track record of driving change in a peer or coaching capacity — influencing adoption without formal authority.
Continuous improvement mindset with a bias toward scalable, practical solutions.
Self-directed and accountable; comfortable operating in an evolving, high-visibility enterprise role.

Responsibilities

Design, develop and maintain a structured maintenance digitization curriculum — including course outlines, learning objectives, assessments and job aids — grounded in adult learning principles (e.g., experiential, competency-based instruction).
Create and update quick-reference guides, e-learning modules and blended learning materials that translate complex digital tool workflows into practical, shop-floor-ready instruction.
Continuously evaluate and improve training content based on learner feedback, adoption metrics and evolving tool capabilities.
Adapt delivery formats and instructional approaches to diverse learner populations, including frontline technicians, lead technicians and maintenance supervisors.
Deliver instructor-led training on-site at manufacturing facilities globally, including hands-on, shift-integrated coaching sessions.
Facilitate virtual instructor-led training via video conferencing platform for remote sites and follow-up reinforcement sessions.
Provide real-time floor coaching to reinforce skills immediately after formal training, bridging the gap between classroom instruction and day-to-day practice.
Travel globally (estimated 50% annually) to support site deployments, conduct in-person training and assess adoption health — including travel internationally as the program expands.
Serve as the on-site training authority during go-live periods, providing sustained presence and support through the critical adoption window.
Develop site-specific training plans that account for shift schedules, language considerations and local maintenance practices.
Train maintenance teams on tablets, mobile devices, CMMS platforms, digital work order workflows and AI-supported diagnostic tools, including image-based troubleshooting.
Serve as a primary liaison between ERA, IT, and site maintenance teams to ensure training content reflects current tool configurations and release updates.
Identify capability gaps and design targeted intervention programs to close them efficiently.
Define and track leading training indicators — learner completion, assessment scores, tool utilization rates and work order quality metrics — to demonstrate training effectiveness.
Provide structured feedback to ERA and enterprise product teams on usability, tool gaps and enhancement opportunities observed during training delivery.
Capture and codify lessons learned, success stories and site-specific best practices to build a reusable training knowledge base scalable across the enterprise.
Contribute to regional and global maintenance excellence forums to share best practices and inform program direction.