Mainframe Storage Engineer (Entry Level)

CGI•Durham, NC

1d•Onsite

About The Position

CGI Federal is seeking a Mainframe Storage Engineer to support the Social Security Administration (SSA) in maintaining and enhancing its enterprise mainframe storage environment. The selected candidate will work on a team supporting storage infrastructure, tape management systems, backup and recovery processes, and data availability across SSA production and test environments. The position is onsite at SSC in Durham, North Carolina, five days a week. The role supports day-to-day mainframe storage operations and helps ensure storage availability, performance, capacity, data protection, and recovery readiness. The engineer assists with storage provisioning, SMS and ISMF administration, tape and virtual tape management, performance analysis, capacity planning, customer requests, incident and change management, infrastructure projects, and operational documentation. The position also contributes to scripting and automation initiatives and collaborates with systems programmers, application teams, and infrastructure engineers on mission-critical systems. Candidates must be able to obtain and maintain a U.S. Public Trust Clearance. The posting lists a U.S. compensation range of $59,500 to $112,800. CGI Federal benefits are offered to eligible professionals from their first day of employment. New employees must comply with REAL ID standards to receive a site badge and facility access.

Requirements

Ability to obtain and maintain a U.S. Public Trust Clearance.
Bachelor's degree and at least 2 years of IT experience.
At least 2 years of experience supporting IBM z/OS mainframe environments.
Experience working with IBM Job Control Language (JCL).
Familiarity with ISPF, TSO, and z/OS operational utilities.
Basic understanding of storage management concepts, including backup and recovery processes.
Knowledge of datasets, catalog management, and dataset utilities.
Familiarity with IBM SMS, HSM, ABARS, ISMF, or related storage management technologies.
Experience supporting or monitoring enterprise storage environments.
Understanding of VSAM and other mainframe data access methods.
Basic knowledge of virtual tape technologies or tape management systems.
Familiarity with storage monitoring and reporting tools.
Experience using ServiceNow or similar incident and change management systems.
Working knowledge of Linux command-line environments.
Ability to create and maintain technical documentation.
Strong analytical, troubleshooting, and problem-solving skills.
Strong verbal and written communication skills.
Ability to work effectively independently and within a team environment.
Compliance with REAL ID Act standards is required for a site badge and facility access.

Nice To Haves

Experience supporting federal government or large enterprise environments.
Exposure to Dell EMC storage platforms, Data Domain, Dell PowerMax, PowerScale, ECS, or similar technologies.
Familiarity with CA 1 Tape Management System (TMS), CA Vantage, or related storage management tools.
Exposure to Oracle VSM, VLE, ZFS, or other virtual tape technologies.
Familiarity with IDCAMS and other z/OS dataset management utilities.
Basic understanding of FICON and TCP/IP networking concepts in a mainframe environment.
Exposure to disaster recovery, business continuity, or electronic vaulting processes.
Experience with scripting, automation, or infrastructure-as-code concepts.
Interest in developing expertise in enterprise storage engineering, data protection, and storage architecture.
Experience creating operational procedures, project documentation, and knowledge articles.

Responsibilities

Support day-to-day operations of the SSA mainframe storage environment.
Monitor storage systems to ensure availability, performance, and capacity requirements are met.
Assist with storage provisioning, backup and recovery activities, and data management requests.
Support administration of SMS constructs, storage classes, management classes, and related ISMF configurations.
Assist with management and support of tape management systems and virtual tape environments.
Participate in disaster recovery exercises, backup validation activities, and recovery testing.
Troubleshoot storage, backup, replication, and dataset-related issues under the guidance of senior engineers.
Support customer requests involving JCL, datasets, catalog management, ISPF, TSO, and storage utilities.
Create and maintain technical and operational documentation using Microsoft Office products.
Assist in developing scripts and automation solutions to improve operational efficiency.
Gather operational requirements and support automation initiatives using tools such as Ansible.
Support storage performance analysis, capacity planning, and reporting activities.
Assist with change management and incident resolution activities using ServiceNow.
Participate in storage infrastructure projects and technology upgrades.
Collaborate with systems programmers, application teams, and infrastructure engineers to support mission-critical systems.