Mainframe Operator

Eitacies Inc•Brigham City, UT

1d•$45 - $50•Onsite

About The Position

Functions as a Level 1 Incident Manager for critical incidents and events relating to various IT technologies. Quickly creates, escalates, triages, and tracks customer technology-related incidents. Uses graphical monitoring systems to track the availability and status of infrastructure connectivity, assets, and services. Monitors mainframe control consoles and periodically checks system performance. May assist with reviewing and validating mainframe job control language. Performs deliveries as assigned. This position requires an onsite presence and does not offer a work-from-home option. Applicants may be asked to work holidays and day, afternoon, and/or midnight shifts. The role requires the ability to lift 50 pounds.

Requirements

Excellent communication skills.
Ability to lift 50 pounds.
Ability to work onsite; work from home is not available.
May be requested to work holidays and day, afternoon, and/or midnight shifts.

Responsibilities

Create, escalate, triage, and track customer technology-related incidents.
Collaborate with IT staff, customers, and vendors to address critical incidents and events.
Use graphical monitoring systems to track infrastructure connectivity, assets, services, and their availability and status.
Monitor mainframe control consoles and periodically check system performance.
Assist with reviewing and validating mainframe job control language, as needed.
Perform deliveries as assigned.