Mainframe Environment Operations Engineer - Remote
About The Position
Builds and supports enterprise mainframe environment technologies that enable scalable, secure, resilient, and reliable application testing and business operations. Applies technical knowledge, skills, and automation to recommend solutions and optimize test environments, batch processing, test-data operations, change control, performance, and capacity, while achieving availability, security, reliability, SLA, and operational targets within the team’s area of responsibility. The position designs and builds enterprise infrastructure technology platforms and systems, applies automation and monitoring to support availability and performance, troubleshoots infrastructure issues, and collaborates with cross-functional and technical project teams. It also supports governance and compliance, documents and deploys infrastructure designs and procedures, contributes to technical innovation, and recommends improvements to systems and processes.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent education, related training, and work-related experience.
- At least 3 years of professional experience in infrastructure engineering.
- Understanding of enterprise infrastructure technologies, including cloud, network, database, storage, platform, computing, and middleware.
Nice To Haves
- Working knowledge of IBM z/OS mainframe environments, including JCL, COBOL, REXX, DB2, CICS, and batch processing.
- Experience supporting mainframe test environments, test-data operations, change control, incident resolution, and operational recovery.
- Knowledge of automation, monitoring, security, risk management, change management, and technology governance practices.
- Strong analytical, troubleshooting, communication, documentation, and collaboration skills.
- Experience with CA-ESP/ESP, ChangeMan, ServiceNow, SharePoint, and related enterprise operational tools.
- Experience with test-data refresh, data movement, masking, validation, and environment management.
- Experience supporting mainframe upgrades, application migrations, disaster recovery/business continuity, capacity management, and environment modernization.
- Experience performing root-cause analysis and implementing permanent corrective actions for recurring batch and environment issues.
- Experience supporting large-scale, SLA-driven technology environments, preferably within financial services.
Responsibilities
- Build and design enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, and/or middleware domains.
- Apply automation, monitoring, and optimization techniques to ensure infrastructure availability and performance.
- Collaborate with cross-functional teams to integrate new technologies and improve infrastructure standards and processes.
- Troubleshoot and resolve moderately complex technical issues affecting infrastructure performance and reliability.
- Support compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
- Deploy infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
- Contribute to technical innovation and the advancement of infrastructure capabilities.
- Work with technical project teams to support infrastructure deliverables and solutions.
- Make adjustments or recommend enhancements to technical systems and processes to improve effectiveness within the area of responsibility.
- Support mainframe test environments, test-data operations, change control, incident resolution, and operational recovery, as applicable to the role.
- Perform root-cause analysis and implement permanent corrective actions for recurring batch and environment issues, as applicable to the role.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Tax-preferred savings accounts
- 401(k) plan
- At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
- 10 sick days, prorated
- Paid holidays
- May be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan, depending on position and division
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
