Mainframe Environment Operations Engineer

Truist Bank • Charlotte, NC

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About The Position

Builds and supports enterprise mainframe environment technologies that enable scalable, secure, resilient, and reliable application testing and business operations. Applies technical knowledge, skills, and automation to recommend solutions and optimize test environments, batch processing, test-data operations, change control, performance, and capacity, while meeting availability, security, reliability, SLA, and operational targets within the team’s area of responsibility.

The role also builds and designs enterprise infrastructure technology platforms and systems; applies automation, monitoring, and optimization techniques; collaborates with cross-functional teams to integrate technologies and improve standards and processes; troubleshoots infrastructure issues; supports compliance and governance; deploys infrastructure designs and procedures; contributes to technical innovation; and supports technical project deliverables. Additional duties may be assigned, and activities may change over time.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field; equivalent education, related training, and work-related experience may be accepted.
• At least 3 years of professional experience in infrastructure engineering.
• Understanding of enterprise infrastructure technologies, including cloud, network, database, storage, platform, computing, and middleware.
• English language fluency is required.
• Applicants must not require employment visa sponsorship or immigration-related support from Truist for this position.

Nice To Haves

• Working knowledge of IBM z/OS mainframe environments, including JCL, COBOL, REXX, DB2, CICS, and batch processing.
• Experience supporting mainframe test environments, test-data operations, change control, incident resolution, and operational recovery.
• Knowledge of automation, monitoring, security, risk management, change management, and technology governance practices.
• Strong analytical, troubleshooting, communication, documentation, and collaboration skills.
• Experience with CA-ESP/ESP, ChangeMan, ServiceNow, SharePoint, and related enterprise operational tools.
• Experience with test-data refresh, data movement, masking, validation, and environment management.
• Experience supporting mainframe upgrades, application migrations, disaster recovery/business continuity, capacity management, and environment modernization.
• Experience performing root-cause analysis and implementing permanent corrective actions for recurring batch and environment issues.
• Experience supporting large-scale, SLA-driven technology environments, preferably in financial services.

Responsibilities

• Build and design enterprise infrastructure technology platforms and systems across environments such as cloud, network, database, storage, platform, computing, and middleware.
• Apply automation, monitoring, and optimization techniques to support infrastructure availability and performance.
• Collaborate with cross-functional teams to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoot and resolve moderately complex technical issues affecting infrastructure performance and reliability.
• Support compliance with technology strategies, standards, and governance to mitigate risks and meet regulatory requirements.
• Deploy infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Contribute to technical innovation and the advancement of infrastructure capabilities.
• Work with technical project teams to support infrastructure deliverables and solutions.
• Adjust or recommend enhancements to technical systems and processes to improve effectiveness.
• Optimize mainframe test environments, batch processing, test-data operations, change control, performance, and capacity.
• Support operational targets for availability, security, reliability, and service-level agreements.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level