About The Position

The Infosys Communications, Media, and Technology (CMT) unit works with clients in the telecommunications, media, and technology sectors to support digital transformation and growth through digital, cloud, and AI-first solutions. The position is assigned the job role of Technology Consultant 2 and focuses on developing and maintaining telecom billing applications on IBM Mainframes. The role contributes to requirements elicitation, facilitates application design discussions, participates in coding and feature integration, and helps maintain software quality and stability. It also supports user training and documentation, production issue resolution, and detailed records of development, testing, and support activities. The role requires collaboration across teams and involvement throughout the software development lifecycle, from requirements through implementation. The position requires a bachelor’s degree or foreign equivalent from an accredited institution, though three years of progressive specialty experience may be considered in lieu of each year of education. Relocation and/or travel to the work or project location may be required. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role now or in the future.

Requirements

  • Experience with COBOL, used to develop and maintain telecom billing applications on IBM Mainframes.
  • Experience with JCL scripting for defining, scheduling, and executing mainframe batch jobs.
  • Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive experience in the specialty may be considered in lieu of each year of education.
  • Authorization to work in the United States for any employer without employer-based visa sponsorship.
  • Collaborative spirit and excellent communication skills.
  • Ability to handle end-to-end SDLC phases from requirements gathering through implementation.
  • Ability to translate complex requirements into actionable development tasks.
  • Hands-on coding experience and interest in software design.
  • Proactive approach to testing, troubleshooting, and refining applications.
  • Ability to work with cross-functional teams and perform software integration.

Nice To Haves

  • Experience with DB2, IBM’s relational database management system.
  • Experience in mainframe modernization.
  • Experience with CICS online transaction processing on IBM Mainframes.

Responsibilities

  • Document assigned portions of business requirements as part of requirements elicitation.
  • Facilitate software application design discussions and document design decisions for the technical team.
  • Participate in coding and integrate features or updates into existing applications while maintaining system stability.
  • Conduct code reviews, make codebase changes, and maintain code repositories.
  • Implement test strategies, analyze results, and coordinate bug fixes to maintain software quality.
  • Develop user training programs, documentation, and support frameworks for transitions to new applications.
  • Help resolve production issues and recommend preventive strategies to improve system reliability.
  • Maintain records of code, testing techniques, and support activities for the knowledge base and related projects.
  • Design, develop, and maintain billing applications.
  • Analyze business requirements and provide technical solutions.
  • Support telecom billing processes, including rating, invoicing, mediation, revenue assurance, and billing cycle management.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability insurance.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
  • Competitive pay.
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