Late Night Main Casino Cashier

Hollywood Casino St. Louis•Maryland Heights, MO

About The Position

The Main Casino Cashier operates the Main Bank and Chip Bank according to approved procedures and policies. The role verifies prior-shift count sheets, counts down and reconciles banks, completes transfers among Cashiering, Slots, and Table Games, makes daily banking deposits, and handles cash and chips received from Count Rooms and other departments. The cashier also issues and receives Table Fills, Credits, and Chip Transfers, and supports Casino Cage procedures as an expediter. The position operates employee, Poker Room, and frontline cashier windows. It also performs drops, troubleshooting, and impressments for self-redemption kiosks; conducts emergency drops; and performs maintenance and repairs on currency and coin counters and other Casino Cage and Count Room machinery. The cashier evaluates underperforming machines and fixes or replaces equipment as needed. The role requires working any day of the week and any shift, including weekends and holidays, in a fast-paced casino environment.

Requirements

  • Must be 21 years of age or older.
  • High school diploma or equivalent required.
  • Must have excellent customer service and communication skills.
  • Knowledge of data entry and ability to read and interpret computer output.
  • Must be able to work any day of the week and any shift, including holidays and weekends.
  • Must pass a background check and the MO Gaming License Process.
  • Must present a well-groomed appearance.
  • Strong mathematical ability, including addition, subtraction, and accurate record keeping.
  • Dexterity to grip and work with chips, a 10-key adding machine, money bags, computers, money, and other necessary items.
  • Ability to bend, twist, turn, push, and pull, and to lift and carry at least 25 pounds above and below the shoulders.
  • Ability to stand for prolonged periods or an entire shift.
  • Ability to work at a fast pace and in stressful situations.
  • Ability to tolerate second-hand smoke, high noise levels, bright lights, and dust.
  • Ability to read, write, speak, and understand English.
  • Ability to maneuver around office areas, work effectively in high-traffic areas, and respond to visual and aural cues.

Nice To Haves

  • One to two years of cash-handling experience, preferably in a high-volume industry.

Responsibilities

  • Operate the Main Bank according to approved procedures and policies.
  • Verify the count sheet from the previous shift.
  • Count down the bank at the end of each shift and reconcile it to Main Bank accountability.
  • Complete transfers among Cashiering, Slots, and Table Games locations.
  • Complete daily deposits of cash, checks, and U.S. coin.
  • Buy hard and soft drop from Count Rooms.
  • Verify cash transferred from Soft Count or delivered from the Bank.
  • Verify and account for daily banks according to department procedures.
  • Operate the Chip Bank according to approved procedures.
  • Issue and receive Table Fills and Credits.
  • Issue and receive Chip Transfers to and from Cashier locations.
  • Act as an expediter for Casino Cage procedures.
  • Operate employee window (JPH), Poker Room, and frontline Cashier windows according to approved procedures.
  • Perform drops, technical troubleshooting, and impressments of self-redemption kiosks.
  • Conduct emergency drop procedures for Slot and Redemption Kiosk equipment.
  • Repair, modify, and perform preventative maintenance on currency and coin counters and machines in the Casino Cage and Count Room.
  • Evaluate machines that do not meet expectations and fix or replace them as needed.

Benefits

  • Day-one medical coverage (may vary by position)
  • 401(k) matching (may vary by position)
  • Annual performance bonus (may vary by position)
  • Paid time off, earned according to local policy and increasing with length of employment
  • Wellness programs supporting financial, physical, and mental well-being
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