Mailroom/ Warehouse Supervisor

Phillips Exeter Academy•Exeter, NH

1d•Onsite

About The Position

Executes the mission of the Mailroom and Central Receiving Warehouse by providing high quality, customer oriented services, ensuring mail, delivered packages, and inventory moves efficiently and cost-effectively throughout the Phillips Exeter Academy’s Campus.

Requirements

High School Diploma or GED required.
Valid driver’s license.
Supervisory experience required.
Proficient in Microsoft Office Suite.

Nice To Haves

Bachelor’s degree or equivalent related experience preferred.
5+ years’ experience in mailroom or warehouse operations preferred.
1+ years’ experience of inventory management, logistics, and/or warehouse management.
Oracle experience is desirable.
Technology related to inventory management and work order systems experience is preferred.

Responsibilities

Plans, coordinates, schedules, and provides support and expertise for the warehouse and mailroom operations including sorting and delivery of incoming, outgoing, and interoffice mail and packages, receiving and issuance of inventory, and on campus delivery of equipment and supplies.
Responsible for management, oversight, and improvement of current Mailroom and Warehouse functions
Creates and manages the workload and schedules of the Mailroom and Central Receiving Warehouse to balance customer and team needs.
Creates, revises, and documents standard operating procedures and effectively cross trains employees on Mailroom and Central Receiving Warehouse functions.
Promotes the use of technology- based programs including: Microsoft Outlook, Oracle, Maintenance Connection as well as new mailing technologies.
Investigates and resolves issues regarding missing mail/packages, and/or distribution of unknown recipient(s).
Liaison with faculty, staff, and administrators for items related to Mailroom and Central Receiving services and support.
Responsible for the integrity of inventory through creation of stock item numbers, material replenishment, receipt, and issuance.
Develops and organizes cycle counts and the yearly physical inventory count.
Works with the Facilities Managers to set appropriate stocking levels for plumbing, hardware, electrical, and custodial items.
Forwards as per US Post Office regulations, undeliverable mail with insufficient or incorrect addresses.
Coordinates and plans the Mailroom departmental spending with the Sr Mgr. Procurement & Business Services, including the operational expenses, Mailroom cash services, stamp sales, and metered mail.
Responsible for supplier relationships relating to Mailroom equipment management programs.
Creates maximum efficiencies and a safe work environment to ensure quality standards are met.
Promotes communication, provides training support, and leads regular Team meetings to discuss operational procedures and process improvements.
Prepares and presents employee performance appraisals, recommends position changes, and takes appropriate disciplinary actions as necessary.
Perform other duties as assigned.