Mailroom Specialist

ORLANS LAW GROUP PLLC • Troy, MI

13d • Onsite

About The Position

We are an innovative default law firm representing servicers and secured creditors across multiple jurisdictions. Known for our excellence, efficiency, and commitment to client success, we are looking for a Mailroom Specialist to join our dynamic team. If you’re passionate about default law, detail-oriented, and ready to elevate your career in a fast-paced, collaborative environment—this opportunity is for you.

The Mailroom Specialist is responsible for the daily processing, tracking, distribution, and maintenance of all incoming and outgoing mail for the firm. This position plays a critical role in ensuring legal documents, court correspondence, and client communications are handled accurately, timely, and in compliance with firm procedures. The ideal candidate must be highly organized, dependable, detail-oriented, and able to manage high-volume mail and printing operations.

Requirements

• High school diploma or equivalent required
• Experienced in mortgage default, helpful
• High degree of customer service
• Advanced computer skills and ability to grasp new technologies
• Error-free data entry skills and detail oriented
• Ability to prioritize and multi-task frequently and/or shift focus quickly
• Appropriate email and telephone etiquette
• Ability to work efficiently as an individual in a team environment under the pressure of deadlines
• Quick learner with an ability to take direction
• Ability to adapt easily
• Reliable transportation
• Advanced knowledge of Windows and MS Windows and Office (including Word, Outlook, and Excel) experience required
• Knowledge of Adobe/Nuance Power PDF

Responsibilities

• Travel to the post office daily to retrieve mail from firm’s Post Office Box.
• Travel to the post office daily to deliver outgoing mail.
• Sort, track, scan and distribute all incoming and returned mail.
• Ensure all incoming and outgoing mail is processed accurately and on schedule.
• Operate printers, scanners, postage machines, and other mailroom equipment.
• Maintain, organize and reconcile original legal documents inventory.
• Monitor mailroom supplies/inventory and submit orders as needed.
• Distribute incoming facsimiles (faxes).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED