Mailroom Services Lead

The Millennium Group•Morris Plains, NJ

11d•Onsite

About The Position

The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. The Site Lead is responsible for the overall operation in Morris Plains. Must work closely with various departments and employees to ensure receipt, processing and shipping of all packages, which include hazardous shipments. The Lead will also be responsible for the onsite retail store. This includes the POS system as well as product stocking.

Requirements

High School diploma or equivalent (GED).
At least 1-2 years of leadership experience
Excellent customer service skills; must possess a "can do" attitude.
Excellent communication skills both verbal and written.
Technical Skills a must (Word, Outlook, Excel, PowerPoint)
Ability to effectively work individually or in a team environment.
Competency in performing multiple functional tasks.
Attention to detail.
Extends exceptional hospitality and customer service
Quick Learner, comfortable learning new set-ups and ability to manage multiple priorities
Provides prompt, courteous assistance to each guest and staff member

Nice To Haves

Hazardous Shipping knowledge preferred - Training will be offered but hazardous shipping certification is a plus.

Responsibilities

Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
Deliver, pickup, and transport materials within, between, to, and from various departments.
Deliver office supplies and copy paper.
Inspect deliveries for suspicious or threatening items.
Pickup outbound boxes and packages from internal customer locations.
Ability to sort items into categories according to established methods.
Prepare items for processing, shipment or transportation.
Enter activity data in logs, maintain records.
Ensure all safety procedures are followed at all times.
Handle work order service requests into applicable format.
Prepare and process outbound courier shipments using computer or service provider's equipment [such as UPS].
Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
Other duties as assigned by manager.