Mailroom Services Assistant

Travis County•Austin, TX

19h•Onsite

About The Position

Travis County Technology and Operations department is seeking a reliable and detail-oriented Mailroom Services Assistant to support daily mail operations for a 6-month temporary assignment. This role is crucial for ensuring the timely processing, distribution, and organization of incoming and outgoing mail. While this position does not include benefits, it offers a valuable opportunity to gain hands-on experience in a fast-paced administrative environment. Under close supervision, this role processes incoming and outgoing mail for offices, picks up and delivers mail and printed materials (including certified, registered, insured letters, packages, and express mail), applies postage, and operates various mail vehicles. Additionally, the role performs various administrative functions such as copying, filing, preparing labels, answering telephones, and assisting the public with County procedures.

Requirements

High School diploma or G.E.D. AND one (1) to two (2) years of related work experience; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Valid Texas Driver's License.
Knowledge of mail system policies and procedures.
Knowledge of postal regulations.
Knowledge of office locations and driving routes.
Knowledge of business English, spelling and arithmetic.
Skill in operating a variety of modern office equipment, including a computer.
Skill in both verbal and written communication.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to carry out detailed verbal and written instructions.
Ability to deal with problems involving concrete variables in standardized situations.
Ability to operate mail vehicles.
Ability to perform various administrative functions.
Ability to courteously assist the public with questions and provide information.
Ability to establish and maintain effective working relationships with County employees and officials, representatives of outside agencies, and the general public.

Responsibilities

Picks-up, sorts, and distributes incoming mail.
Assists in receiving various supplies and materials.
Maintains and organizes records, reference materials, and documents and provides security for controlled items.
Applies postage to all outgoing County mail in accordance with postal regulations.
Stages mail for pick up by U.S. Post Office according to postal regulations.
Delivers outgoing mail.
Assists in shipping various supplies and materials.
Processes outgoing bulk mail.
Sorts, meters, and processes outgoing mail to the post office or expedited mail carrier.
Operates various mail vehicles.
Keeps monthly records of postage expenditures.
Purchases stamps and documents costs.
Makes deliveries to offices of mail packages and printing materials.
Keeps daily activity logs of certified mail.
Assists in compiling and monitoring statistical information.
Performs a variety of clerical functions, to include making copies, posting information, typing labels, and answering telephones.
Assists the public by showing them how to use County records or equipment, how to complete applications for assistance or services, pulling records or files for their use, or answering questions about County procedures.
Performs other job-related duties as assigned.