Mailroom Lead

ABC Legal Services•Oklahoma City, OK

7h•$43,200 - $48,000•Onsite

About The Position

The Mailroom Lead role at ABC Legal serves as the entry-level management position, guiding individuals, a small team, or project involving direct reports. Leads are responsible for ensuring their team members understand and meet their own objectives. This role requires the ability to manage day-to-day mailroom operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews, and serve as a point of contact between staff and higher management.

Requirements

High School Diploma or GED required
Proven experience in a leadership role or demonstrated leadership skills, preferably in a mailroom or logistics environment
Strong problem-solving, organizational, and communication skills
Ability to lead and motivate a team in a fast-paced, high-volume environment
Ability to produce high-volume results and meet daily goals
Excellent interpersonal skills with the ability to effectively communicate with peers and management
Basic computer skills, including experience with Microsoft Office
Ability to be on their feet and in constant motion for most of the day
Must be able to lift up to 50 lbs

Responsibilities

Lead, coach, and mentor direct reports within the mailroom team
Monitor and optimize mailroom workflows to enhance operational efficiency, including mail intake, sorting, routing, and outbound preparation
Oversee printing and preparation of documents from Skye (internal system) print queues
Develop and implement training programs to improve team performance
Drive process improvements and suggest solutions to improve performance metrics