Mailroom Intake Clerk (Weekends)
WVU Medicine
•Onsite
About The Position
This position will report to the Mail Room & Operations Intake Supervisor, playing a unique and important role in our mission to change healthcare for the better. This role performs a wide range of administrative and support duties related to processing inbound and outbound customer transactions and/or documents, including claim forms, notifications, and communications that enter the mailroom in paper form, while maintaining compliance with HIPPA and CMS guidelines.
Requirements
- High School diploma or equivalent
- At least One (1) year of administrative, insurance, or customer service experience
- Knowledge of HIPPAA and privacy regulations
- Requires attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
- Proficiency with Microsoft Office Products, Word, Excel and other systems are needed to maintain system files and logs to be Medicare compliant.
- Demonstrated ability to build and retain relationships
Nice To Haves
- Associate degree in healthcare or business-related field
- Two (2) plus years of administrative, insurance, or customer service experience.
- Previous experience in mail room operations, document intake, or related administrative roles, preferably within the healthcare or insurance industry
Responsibilities
- Sorting, scanning, indexing, routing, printing, and mailing records related to Medicare and business office standards.
- Assist with incoming mail and deliver to appropriate individuals and departments; processes outgoing mail.
- Ensure compliance with HIPPA guidelines when processing incoming mail.
- Maintain HIPPA compliance when producing patient related information.
- Log of incoming and outgoing mail and track deliveries for documentation and reporting purposes.
- Receiving, sorting, and distributing incoming mail and packages
- Timely and accurate delivery of mail to the appropriate departments or individuals
- Accurate and timely data entry of document information into relevant systems or databases
- Utilize quality control measures to ensure the accuracy and completeness of data
- Follow standard operating procedures (SOPs) for document intake and processing
- Follow security protocols for mail handling and document intake to safeguard against loss, theft, or unauthorized access
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
