Mailroom Coordinator

CBRE HV•Rockford, IL

13d•Onsite

About The Position

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Mailroom Coordinator to join our team located in London. The Mailroom Coordinator will oversee the mailroom and courier services along with the delivery, storage, movement and return of goods for the site.

Requirements

Minimum of 3 years in warehouse, shipping & receiving
Physical ability to assist with mailroom operations; Able to lift 50 lbs/ 22kg
Self-motivation and organizational skills with the initiative and ability to complete tasks in a timely manner
Proven ability to work in a customer focus environment and to work as part of a team
Warm and engaging demeanour with ability to assess circumstances, empathize and offer help
Demonstrated capacity to use curiosity to find opportunities to create amazing outcomes
An operational knowledge and proficiency in Microsoft Office suite (Word, Excel, SharePoint) and other specific mailroom IT tools
English proficiency

Responsibilities

Delivers a seamless, delightful, and superior mailroom service for all Athletes and Business Units
Responsible for the logistics and movement of business deliveries at the site
Responsible for the day-to-day management of the Facilities suppliers for the mailroom and logistics services
Implements and monitors standards of service to meet and exceed expectations and looks for opportunities to improve efficiencies related the mailroom services
Work with the wider facilities team to anticipate and resolve any potential obstacles in the work environment
Back up for site team absences and support
Provide support for other locations
Familiar with all services within the facility and works with the services team to facilitate hospitality approach across all services lines
Superuser for those technologies used for the mailroom services such as I-track, Bringme box etc
Responsible for the QSHE the mailroom and logistics, in addition support in the QSHE process for the Facilities site and services through reporting of near misses and demonstrating a proactive approach to QSHE
Maintain the day-to-day relationships with the Building User stakeholders regarding the mailroom and logistic services
Responsible for the co-ordination and the logistics of the goods in and out service
Responsible for the couriers service, from acceptance of courier packages, ensuring delivery to the customer, and arranging couriers
Ensure that the onsite tracking and security of all mail and packages is followed and tracked
Provide monthly data and reports on the mailroom & shipping costs and volumes to the Facility Lead
Ensure all printing & copier stations are stocked and tidy, working with supply partners on any issues or faults
Performs other duties as assigned