Mailroom Associate

Conduent Commercial Solutions, LLC•Lexington, KY

1d•$26,600 - $33,250•Onsite

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Mailroom Associate Job Opening! Location: Lexington, KY — Onsite Schedule: Monday–Friday, 8:00 AM until clean desk Training: Approximately 4–8 weeks, on the job Training Pay: $16/hour for the first 8 weeks Production Pay: Piece-rate compensation following training, with unlimited earning potential About the role At Conduent, we provide mission-critical services that help organizations deliver better outcomes for the people they serve. Our Lexington team is looking for a Mailroom Associate to support the processing of important healthcare-related documents. This is a hands-on, production-focused role where accuracy, reliability, and attention to detail matter every day. You’ll work as part of a team processing incoming mail and preparing documents for imaging and downstream processing. If you enjoy structured work, take pride in doing things correctly, and are comfortable working in a fast-paced environment where productivity and quality are both important, this could be a great opportunity for you.

Requirements

Maintain a high level of accuracy and attention to detail while handling large volumes of documents.
Follow detailed written procedures and work instructions.
Learn new production systems and processes.
Work independently while contributing to a team environment.
Stay organized while managing multiple tasks in a fast-paced setting.
Read and type in English, including information contained on English-language claim forms.
Sit or stand for extended periods depending on the assigned production task.
View a computer screen for extended periods when required.
Perform repetitive motions involving the wrists, elbows, and shoulders.
Lift and move mail trays weighing up to 40 pounds.
Work multiple 10–15-hour shifts on your feet when required by business needs.
Work a clean-desk schedule and remain until assigned work is completed.

Nice To Haves

Previous production experience is helpful, but what matters most is your ability to learn quickly, follow procedures, maintain accuracy, and consistently get the job done.
Mailroom operations
Warehousing
Manufacturing
Production environments
Handling sensitive or confidential documents
Basic computer or equipment troubleshooting
Microsoft Word or Excel

Responsibilities

Opening and reviewing incoming mail and removing documents from envelopes.
Sorting documents into the appropriate categories according to established business rules and procedures.
Identifying documents requiring special handling, including original certificates, notarized documents, checks, photographs, and other designated materials.
Preparing documents for imaging and downstream processing.
Removing staples, paper clips, sticky notes, folds, and other items that may interfere with processing.
Organizing documents to ensure pages are complete, properly arranged, and scanner-ready.
Reading and processing English-language claim forms.
Using basic computer systems and production equipment.
Following written procedures and work instructions consistently.
Maintaining established quality and productivity standards.
Working with repetitive motions such as handling, sorting, and flipping stacks of documents.
Cross-training in other production functions, which may include stack preparation, scanning support, document quality review, and additional mailroom operations.
Working through the end of the assigned production day until the unit reaches clean desk, meaning all required work has been completed.