Mailroom Associate
About The Position
At Conduent, we provide mission-critical services that help organizations deliver better outcomes for the people they serve. Our Lexington team is looking for a Mailroom Associate to support the processing of important healthcare-related documents. This is a hands-on, production-focused role where accuracy, reliability, and attention to detail matter every day. You’ll work as part of a team processing incoming mail and preparing documents for imaging and downstream processing. If you enjoy structured work, take pride in doing things correctly, and are comfortable working in a fast-paced environment where productivity and quality are both important, this could be a great opportunity for you.
Requirements
- Maintain a high level of accuracy and attention to detail while handling large volumes of documents.
- Follow detailed written procedures and work instructions.
- Learn new production systems and processes.
- Work independently while contributing to a team environment.
- Stay organized while managing multiple tasks in a fast-paced setting.
- Read and type in English, including information contained on English-language claim forms.
- Sit or stand for extended periods depending on the assigned production task.
- View a computer screen for extended periods when required.
- Perform repetitive motions involving the wrists, elbows, and shoulders.
- Lift and move mail trays weighing up to 40 pounds.
- Work multiple 10–15-hour shifts on your feet when required by business needs.
- Work a clean-desk schedule and remain until assigned work is completed.
Nice To Haves
- Previous production experience is helpful, but what matters most is your ability to learn quickly, follow procedures, maintain accuracy, and consistently get the job done.
- Mailroom operations
- Warehousing
- Manufacturing
- Production environments
- Handling sensitive or confidential documents
- Basic computer or equipment troubleshooting
- Microsoft Word or Excel
Responsibilities
- Opening and reviewing incoming mail and removing documents from envelopes.
- Sorting documents into the appropriate categories according to established business rules and procedures.
- Identifying documents requiring special handling, including original certificates, notarized documents, checks, photographs, and other designated materials.
- Preparing documents for imaging and downstream processing.
- Removing staples, paper clips, sticky notes, folds, and other items that may interfere with processing.
- Organizing documents to ensure pages are complete, properly arranged, and scanner-ready.
- Reading and processing English-language claim forms.
- Using basic computer systems and production equipment.
- Following written procedures and work instructions consistently.
- Maintaining established quality and productivity standards.
- Working with repetitive motions such as handling, sorting, and flipping stacks of documents.
- Cross-training in other production functions, which may include stack preparation, scanning support, document quality review, and additional mailroom operations.
- Working through the end of the assigned production day until the unit reaches clean desk, meaning all required work has been completed.
Benefits
- Health insurance
- Dental insurance
- Vision coverage
- 401(k) and retirement savings options
- Employer retirement contribution opportunities
- Life and disability insurance
- Paid holidays
- Paid time off (PTO) and/or applicable vacation or sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
