Mailroom Associate
MalaceHR•Nashville, TN
•Onsite
About The Position
MalaceHR is seeking a dependable and customer-focused Mailroom Associate to support operations at a corporate client site in Nashville, TN. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with professionals at all levels—including high-profile executives—and can manage multiple responsibilities with accuracy and efficiency.
Requirements
- High school diploma or equivalent required
- 1–2 years of related experience preferred (mailroom, office services, or similar)
- Strong customer service skills with a “white-glove” service mindset
- Professional demeanor with ability to interact with corporate executives
- Highly organized with strong attention to detail and time management skills
- Self-motivated and able to multitask in a fast-paced environment
- Basic knowledge of office equipment (copiers, printers)
- Valid driver’s license, clean driving record, and reliable transportation
Nice To Haves
- Experience with Corrigo or similar systems is a plus (not required)
Responsibilities
- Receive, sort, and distribute incoming mail and packages (USPS, FedEx, UPS) on the same day of receipt
- Process outgoing shipments and ensure proper labeling and postage
- Pick up outgoing mail from designated mail stops throughout the facility
- Resolve issues related to incorrect, delayed, or returned mail
- Maintain adequate inventory of mailroom and office supplies
- Stock copy rooms and maintain printers/copiers (paper, toner, minor troubleshooting)
- Support breakroom upkeep, including restocking coffee supplies and maintaining cleanliness
- Conduct routine facility walks and report maintenance issues via Corrigo work orders
- Respond to and manage mail-related service tickets within established timelines
- Track and report daily workflow and volume metrics; submit weekly reports to leadership
- Assist with employee office moves and setup requests as directed
- Follow established procedures and contribute to process improvements
- Perform additional duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
