Mailroom Assistant, Library Mailroom and Messenger Service - VTS

Vanderbilt University • Nashville, TN

1d • Onsite

About The Position

The Mailroom Assistant, Library Mailroom and Messenger Service position at Vanderbilt University is responsible for the accurate and timely pickup, packaging, sorting, transportation, shipping, and local delivery of library mail and materials. This includes faculty delivery via a walking route, prompt transport of urgent deliveries, and serving as a contingency driver. The role operates within the Jean and Alexander Heard Libraries, which comprise nine distinctive libraries and two off-site storage facilities, supporting discovery, innovation, and lifelong learning. The position collaborates with various library departments and contributes to a welcoming and inclusive environment that fosters curiosity and connections within the Vanderbilt community. The libraries are dynamic hubs for faculty, students, staff, and alumni, valuing continuous growth and encouraging team members to expand their expertise in librarianship.

Requirements

• Must maintain current valid Tennessee driver’s license and be able to drive the VU vehicle.
• Must be able to lift 50 lbs. consistently.

Responsibilities

• Responsible for the daily operations and services of the mailroom of The Heard Library.
• Serves as the Liasson for guests at the loading dock entrance.
• Monitors Mailroom area security.
• Serves as contingency library messenger in the absence of the Lead Library Messenger.
• Responsible for accurate and timely mail pickups, sorting, transport, and deliveries prompted in the Vanderbilt Library Systems and as assigned by the Facilities Coordinator and the Lead Messenger.
• Maintains a minimum of two daily pedestrian rounds according to the schedule.
• Maintains a minimum of one pedestrian route for Faculty delivery as schedule and weather permits.
• Responsible for setting up meetings —including tables, chairs, and other necessary equipment—as requested by the Facilities Manager for meetings and conferences.
• Provides support for smaller events as needed for Community Room and Gallery.
• Occasionally assist with Library furniture and equipment transport/relocations.
• Coordinates mailroom operations to ensure timely and efficient processing and delivery for external pickups, including ILL courier services, U.S. Mail, UPS, and FedEx.
• Maintains flexibility in schedule to aid with urgent requests.
• Responsible for clear, accurate, professional verbal and written communication with staff, faculty, guests, and service representatives regarding library mailroom operations and services.
• Prepares itemized USPS documentation for library items sent to Station B.
• Occasionally schedule FedEx and DHL pickups for staff.
• Able to answer inquiries regarding incoming and outing packages.
• Responsible for packaging items securely for shipping.
• Tracks and archives records of UPS shipments.
• Creates UPS labels.
• Serves as Better World Books representative.
• Retrieval of packed boxes.
• Printing labels.
• Shipping and keeping statistics of volumes shipped.
• Responsible for the distributing of packaging material and boxes to all assigned faculty.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed