Your First Banking Role - Mailroom Administrator (In Office - Toronto)

TEKsystems•Toronto, ON

4d•CA$22 - CA$22•Onsite

About The Position

Our client, a leading Big 5 Bank, is seeking a detail-oriented and reliable Mailroom Administrator to support their internal mailroom and document administration functions. This role will be responsible for handling inbound and outbound mail, organizing and distributing packages, preparing internal updates, maintaining mailing supplies, and supporting the safe and efficient processing of confidential business documents. This is a fully onsite role best suited for someone who enjoys structured administrative work, repetitive paper-based tasks, and working in a professional office environment.

Requirements

Highly organized
Dependable
Comfortable working in a structured, fully onsite environment
Strong attention to detail when sorting mail, verifying account codes, handling confidential materials, and completing repetitive administrative tasks
Professional communication with internal teams
Ability to manage changing delivery priorities
Comfortable supporting light physical tasks within an office/mailroom setting

Responsibilities

Receive, open, and sort incoming mail and packages.
Organize, categorize, and distribute mail to the appropriate departments or recipients.
Process outbound mail, including preparing envelopes and parcels for pickup or shipment.
Notify internal teams regarding package arrivals, mail delivery updates, exceptions, or delays.
Ensure all mail and package handling is completed accurately and in a timely manner.
Generate daily and weekly reports related to mail volume, courier usage, and service metrics.
Review and verify account codes for chargebacks or internal billing related to mail services.
Maintain inventory for mailing and office supplies, including envelopes, labels, toner, and related materials.
Support repetitive, paper-based administrative tasks related to document handling and aftersales support.
Ensure records, tracking information, and internal updates are maintained with strong attention to detail.
Use internal security systems to verify sender and recipient authorization for confidential or restricted mail.
Handle sensitive documents and restricted materials with professionalism and discretion.
Use mailroom tools such as mail openers, box cutters, and sorting equipment safely and efficiently.
Lift and move boxes of mail weighing approximately 10–20 pounds as required, though this is not expected to be frequent.
Stand for extended periods of approximately 1–2 hours while sorting and processing mail.