Mailroom Account Associate

KBR, Inc.•Phoenix, AZ

1d•Onsite

About The Position

The program supports daily site operations by providing reliable mailroom and logistics services that enable effective communication, secure document handling, and timely distribution of mail and parcels across the facility while maintaining compliance with safety and operational standards. The Mailroom Clerk is responsible for supporting site operations through efficient mailroom services, including sorting, processing, distributing, and tracking incoming and outgoing mail and parcels. This role ensures accurate recordkeeping, maintains mailroom organization, complies with safety and HSE procedures, and supports internal communications while delivering high-quality customer service to site personnel.

Requirements

High school diploma or equivalent
1–2 years of clerical experience, preferably in a mailroom or similar environment
Ability to stand and walk for extended periods throughout the workday
Dependable and flexible with the ability to manage variable tasks in a dynamic environment
Must be a US citizen

Nice To Haves

Strong communication and organizational skills
Ability to work effectively with personnel at all levels across multiple functional groups
Proven ability to organize and prioritize mail and parcel deliveries
Customer-service oriented with strong problem-solving skills
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint

Responsibilities

Sort and prioritize First-Class Postage, USPS Certified and Registered mail, parcels, and standard postage daily
Conduct employee mail look-up processes
Create and maintain required records in a standardized SharePoint repository, including tracking data such as date, type, barcode identifiers, recipient, and time
Maintain records and correspondence with customers, vendors, and internal departments to support mail tracking, distribution, and fulfillment
Compile and track departmental costs and expenditures, including office supplies and postage usage
Perform daily delivery and collection rounds in accordance with site requirements
Process outgoing mail using approved USPS postage meter machines (e.g., Quadient, Pitney Bowes)
Maintain updated lists of internal mail station locations and site points of contact for unidentified mail or parcels
Support site communications by circulating mail, parcels, faxes, and receipts while capturing metrics for reporting and quality control
Comply with all applicable site HSE procedures, including safety and security protocols
Maintain a clean, organized mailroom in accordance with KBR and site safety standards
Perform other duties as assigned