Mail Services Concierge

The Millennium Group • Clermont, KY

2d

About The Position

The Mail Services Concierge receives, processes, and distributes mail, packages, and courier deliveries; prepares outgoing shipments; and maintains mailroom records and supplies. The role also provides concierge support to employees, visitors, and vendors, assists with loading dock and event operations, and coordinates daily mail drop-offs at the post office. The position requires mailroom and shipping-and-receiving experience, strong customer service and organizational skills, and the ability to handle confidential materials and lift up to 50 lbs.

Requirements

• High school diploma or GED equivalent required.
• Six months to one year of experience in shipping and receiving, as well as mailroom experience.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Strong communication, organizational, and customer service skills.
• Ability to handle confidential and highly sensitive information professionally.
• Ability to lift up to 50 lbs.
• Ability to multitask and work effectively in a fast-paced environment.

Nice To Haves

• Manual or electric pallet jack experience preferred.
• Knowledge of dangerous goods shipping procedures preferred.

Responsibilities

• Receive, sort, process, and distribute incoming mail, packages, and courier deliveries.
• Prepare outgoing mail and shipments, including packaging, labeling, and tracking.
• Process accountable mail using tracking systems and obtain delivery signatures.
• Maintain accurate mailroom records, logs, and inventory of shipping supplies.
• Provide professional concierge services to employees, visitors, and vendors.
• Assist with visitor coordination, food deliveries, and general client requests.
• Support loading dock operations, including receiving, staging, and moving shipments.
• Operate manual or electric pallet jacks when properly trained and authorized.
• Properly pack and ship fragile items, including glass bottles.
• Assist with corporate event setups, breakdowns, and meeting room arrangements.
• Coordinate daily mail drop-offs at the post office.
• Provide backup coverage and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED