Mail Room Assistant

Capstone on Campus Management LLC•Akron, OH

3h•Onsite

About The Position

The Mail Room Assistant supports the daily operations of the mailroom by sorting, logging and distributing incoming packages. This role provides excellent customer service to residents and staff while maintaining security and confidentiality of all services.

Requirements

High school diploma.
Current student at the University of Akron
GPA 2.0 per semester and cumulative
Demonstrate proficiency in verbal communication.
Possess strong customer service skills.
Must have troubleshooting and diagnostic skills.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Knowledge of Microsoft Word, Excel, and email.
Ability to operate basic office equipment including computer, telephone, etc.
Must be able to move/lift up to 35 pounds.

Responsibilities

Receive, sort, and distribute incoming packages to residents and staff.
Log and track packages using mailroom software or manual logs as required.
Assist residents in picking up packages, verifying identification before releasing items.
Maintain a clean, organized, and secure mail room area.
Provide accurate information and assistance regarding mail and package services to residents.
Follow all mail/package handling procedures and guidelines to ensure the confidentiality and security of mail.
Complete routine audits of received packages to ensure accuracy and accountability.
Participate in training on mailroom operations and customer service.
Perform periodic inventories of supplies and supervisor of supply needs.
Perform other duties as assigned