Mail Operations Associate

UnitedHealth Group•Wausau, WI

1d•$16 - $25•Onsite

About The Position

This position is Onsite. Our office is located at 115 W Wausau Ave, Wausau, WI 54401. UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple . . . and it's that rewarding. In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth. Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career. Why You'll Love This Role This is a great opportunity for someone who is detail-oriented, organized, and enjoys a mix of administrative, operational, and customer support work. You'll gain experience in benefits administration, learn a variety of business systems, and be part of a collaborative team that plays an essential role in supporting customers and business operations every day. What are the reasons to consider working for UnitedHealth Group? Put it all together - a highly competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am – 3:30 pm CST. It may be necessary, given the business need, to work occasional overtime and weekends based on business need. We offer weeks of paid training. The hours during training will be 7:00 am to 3:30 pm CST, Monday - Friday. Training will be conducted onsite. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Requirements

High School Diploma / GED
Must be 18 years of age OR older
Basic experience with computer and Windows personal computer applications, which includes the ability to learn new and complex computer system applications
Must be comfortable with the physical demands of the role, including frequent lifting, carrying, walking, standing, bending, and reaching
Ability to work onsite at 115 W Wausau Ave, Wausau, WI 54401
Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am – 3:30 pm CST. It may be necessary, given the business need, to work occasional overtime and weekends based on business need

Nice To Haves

Accurate data entry and keyboarding skills with an exceptional attention to detail
Experience maintaining organized filing systems and managing records efficiently
Ability to produce high quality work while meeting productivity expectations
Ability to be a team player
Proactive, self - motivated, detailed oriented, and work with minimal supervision or support
Effective time management skills to effectively plan, organize, set priorities, meet deadlines, and handle multiple work assignments
Organizational skills with the ability to prioritize caseload based on business needs as well as ability and willingness to accept and work in a new and changing environment
Oral and written communication skills

Responsibilities

Manage the flow of incoming mail by sorting, opening, reviewing, scanning, and ensuring timely delivery to the appropriate business units.
Prepare and process outgoing mail by calculating, applying, and verifying postage for accurate and efficient distribution.
Maintain detailed and organized records of postage usage, registered mail, and package tracking to support operational accuracy.
Take on a variety of responsibilities within the mail clerk role, contributing to a dynamic and fast-paced work environment.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Benefits

18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement - up to $5,250 per calendar year for job-related coursework
Adoption Assistance Plan
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
comprehensive benefits package
incentive and recognition programs
equity stock purchase and 401k contribution