Mail List Analyst 2.

RR Donnelley•Laurel, MD

23h•$56,200 - $83,100•Onsite

About The Position

Performs technical work supporting RRD’s List Services operation by evaluating, processing, and preparing address data for mailing activities in retail, catalog, publication, and direct mail markets. The position is based at RRD’s Laurel, Maryland location and is not remote. The analyst estimates job completion dates, communicates progress, and updates production schedules; processes customer data into usable internal formats; performs address standardization, matching, mail preparation, output formatting, and production documentation; and supports internal and external customer approvals. The role also provides rotating on-call phone coverage to RRD production facilities after hours and on weekends, and performs other related duties and special projects as assigned.

Requirements

High school diploma or GED and at least 2 years of relevant experience.
Knowledge of address components.
Knowledge of mail preparation presort software and related concepts.
Very good knowledge of general administrative/manufacturing operations procedures and job-specific processes to perform progressive and complex duties.
Ability to follow company policy and understand rules or regulations governing the work and its impact on the department or company.
Very good knowledge of computers and software, such as MS Office or MAC word processing, spreadsheets, and other job-specific programs.
Good knowledge of multiple business functions or areas with which the role has frequent contact.
Very good oral and written communication skills to explain departmental policies, methods, and procedures.
Very good organizational skills to meet established deadlines and coordinate work phases with others.

Nice To Haves

Experience with BCC mail software.

Responsibilities

Estimate job completion dates, communicate job progress through production processes, and update the production schedule.
Evaluate customer input data and generate a usable internal house format using custom and third-party software.
Perform record selection, field parsing, record splitting, data standardization, removal of extraneous data, data appending, and identification and correction of floating data.
Standardize data using CASS address-matching software; review before-and-after address versions and interpret software status and error codes to validate results.
Set matching and priority criteria to eliminate duplicate addresses using custom and third-party software, and review record matches to determine whether the best records were selected.
Perform mail preparation using PAVE-certified software to achieve optimal postage discounts.
Complete production steps supporting cooperative mailing programs, including Co-Mail, Co-Bind, Co-Mingle, and Co-Pallitization (Tray and Flat).
Lay out and format data to manufacturing and customer requirements for labels, inkjet printer files, or electronic files.
Generate ancillary paperwork for mailing production processes, including bag tags, tray tags, and pallet placards.
Generate reports for internal and external customer approvals, and review and communicate results to a List Services Representative.
Follow department job aids and internal quality procedures to adhere to data and mail preparation production standards.
Summarize data record counts for production processes to facilitate billing activities.
Provide rotating on-call phone services to RRD production facilities for after-hours and weekend coverage.
Perform other related duties and participate in special projects as assigned.

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with match
Life insurance
Voluntary supplemental insurance coverages
Tuition assistance
Maternity leave
Adoption assistance
Employer/partner discounts
Depending on the role, participation in a bonus, commission, or incentive program