Mail Courier (As-Needed)

City of Santa Monica•Santa Monica, CA

14h•Onsite

About The Position

Collects, sorts and distributes interdepartmental and incoming mail. Collects, sorts, processes and prepares billing for outgoing mail, special mail and parcels. Receives, collects, sorts and distributes interdepartmental mail and incoming mail from the Post Office. Delivers and collects mail from various City Departments in City Hall and off-site City locations; delivers completed print jobs while on mail delivery route. Sorts and processes outgoing mail and selects the appropriate method of mailing (e.g., presort, first/third or bulk mail). Operates the postage machine. Ensures that outgoing mail complies with postal regulations. Processes certified, express and special mail by completing the appropriate forms and keeping proper records. Coordinates services with other courier agencies. Receives and prepares for mailing parcel post packages. Ensures that parcels are properly packed and sealed and complies with parcel post mailing regulations. Tracks monthly postage usage of all departments and prepares billing records. Submits monthly records to the Finance Department. Trains, coordinates and participates in the work activities of assigned staff. Contacts individuals or agencies to resolve discrepancies, obtain data or provide general information. Attend meetings to keep abreast of changes in regulations that may affect mail services. Prepares reports, maintains monthly records and sets up and maintains files. Orders office and postal supplies, and places orders for postage meters. Calls for postage meter machine service. Ensures that mail center work areas are clean and safe. Cleans, and resets and performs minor adjustments and repairs to postage meter machines. Advises and provides assistance and information to staff from all City Departments regarding all aspects of mail services. Evaluates mail center equipment and operation and makes recommendations for upgrades and improved service. Cleans, refuels vehicles and performs routine inspection of Support Services vehicles; ensures that vehicles are serviced in accordance with the City's vehicle servicing schedule to maintain safe working conditions. Operates a computer to enter, modify and retrieve data and prepare reports. Cross-trains staff in the Print Shop to operate high volume duplicating, bindery and other various print industry equipment, as required. Follows applicable safety rules and regulations. Performs other related duties, as assigned.

Requirements

Knowledge of methods and equipment used in a mail center, including medium to large volume digital postage meters.
Knowledge of postal rates, regulations and procedures.
Knowledge of effective customer service techniques.
Knowledge of effective training techniques.
Knowledge of private courier services and regulations.
Knowledge of record keeping and sorting techniques.
Knowledge of basic billing procedures.
Ability to train, coordinate and review the work of others.
Ability to organize and sort mail quickly and accurately.
Ability to operate related mail center equipment.
Ability to perform routine clerical support duties.
Ability to read, interpret, and explain parcel and postal regulations.
Ability to perform mathematical computations.
Ability to prepare reports and keep records.
Ability to follow oral and written instructions.
Ability to work in a team environment.
Ability to safely operate City vehicles to pick-up and deliver mail and related materials.
Ability to handle mail delivery cart and lift mail crates.
Ability to establish and maintain effective and cooperative working relationships with City employees, postal representative and the public.
Ability to provide effective customer service.
Skill in reading, writing and communicating in English at an appropriate level.
Skill in using a personal computer and applicable software applications.
High school graduation or the equivalent.
Three years of recent, paid increasingly responsible work experience performing mail center work which has included record keeping and office administrative duties.
Possession of a valid Class C driver license.

Responsibilities

Receives, collects, sorts and distributes interdepartmental mail and incoming mail from the Post Office.
Delivers and collects mail from various City Departments in City Hall and off-site City locations; delivers completed print jobs while on mail delivery route.
Sorts and processes outgoing mail and selects the appropriate method of mailing (e.g., presort, first/third or bulk mail).
Operates the postage machine.
Ensures that outgoing mail complies with postal regulations.
Processes certified, express and special mail by completing the appropriate forms and keeping proper records.
Coordinates services with other courier agencies.
Receives and prepares for mailing parcel post packages.
Ensures that parcels are properly packed and sealed and complies with parcel post mailing regulations.
Tracks monthly postage usage of all departments and prepares billing records.
Submits monthly records to the Finance Department.
Trains, coordinates and participates in the work activities of assigned staff.
Contacts individuals or agencies to resolve discrepancies, obtain data or provide general information.
Attend meetings to keep abreast of changes in regulations that may affect mail services.
Prepares reports, maintains monthly records and sets up and maintains files.
Orders office and postal supplies, and places orders for postage meters.
Calls for postage meter machine service.
Ensures that mail center work areas are clean and safe.
Cleans, and resets and performs minor adjustments and repairs to postage meter machines.
Advises and provides assistance and information to staff from all City Departments regarding all aspects of mail services.
Evaluates mail center equipment and operation and makes recommendations for upgrades and improved service.
Cleans, refuels vehicles and performs routine inspection of Support Services vehicles; ensures that vehicles are serviced in accordance with the City's vehicle servicing schedule to maintain safe working conditions.
Operates a computer to enter, modify and retrieve data and prepare reports.
Cross-trains staff in the Print Shop to operate high volume duplicating, bindery and other various print industry equipment, as required.
Follows applicable safety rules and regulations.
Performs other related duties, as assigned.