Mail Courier - Glens Falls Hospital
About The Position
The Mail Courier is responsible for delivering U.S. mail, internal mail pouches, and parcels to on- and off-campus locations. The role sorts correspondence for timely delivery, returns correspondence to the main campus for delivery to end users or the mailroom according to applicable protocols, processes mail using a metered mailing machine and appropriate cost center numbers, and performs order fulfillment from warehouse inventory. The position includes postal facility pickups; safe operation of straight trucks and cargo vans; detailed mail and parcel pickup and delivery; customer service; mail staging and sorting; campus and off-site deliveries; specified hospital and records-area runs; warehouse inbound and outbound tasks; and outbound mail processing. The courier may complete STAT requests and must prioritize pickups and deliveries in the best interests of off-site locations, Albany Medical Center, and patient care when designated supervisors are unavailable. The job requires a high school diploma or GED, a valid New York State driver's license, and a copy of a Standard Driving Record (Abstract). Minimum experience includes 1–3 years in a service position involving supply chain, shipping, and receiving, and 1–3 years driving a commercial vehicle. Candidates must demonstrate basic Microsoft Windows competency, communication and customer-service skills, sound judgment, cooperation, and the ability to organize work independently to meet delivery deadlines. The position is per diem. Physical demands include regularly driving for an eight-hour shift and loading and unloading boxes and bags; occasional standing for up to eight hours, stooping, kneeling, crouching, and lifting packages weighing up to 50 pounds. Depending on assignment, the employee may use a USPS mailing machine and work in healthcare campus or off-campus practice environments with variable noise, traffic, chemicals, biohazards, and crowds.
Requirements
- High school graduate or GED.
- Valid New York State driver's license and submission of a copy of a Standard Driving Record (Abstract).
- Minimum 1–3 years of experience in a service position involving supply chain, shipping, and receiving.
- Minimum 1–3 years of experience driving a commercial vehicle, such as a van or non-CDL or CDL truck.
- Must be eligible for coverage under the AMC driving insurance policy.
- Basic competency with Microsoft Windows.
- Ability to read and comprehend instructions.
- Excellent oral and written communication skills and ability to develop positive working relationships across staff levels.
- Ability to perform basic arithmetic with whole numbers, common fractions, and decimals.
- Strong customer-service skills, curiosity, sound judgment, cooperation, and ability to accept and carry out direction.
- Ability to follow AMC's Code of Conduct, policies, procedures, practices, and problem-solving processes.
- Ability to independently organize work to meet established deadlines for timely supply and mail delivery.
- Ability to drive regularly for an eight-hour shift, load and unload boxes and bags, and occasionally stand for up to eight hours, stoop, kneel, or crouch.
- Ability to occasionally lift packages weighing up to 50 pounds.
- Vision abilities including close, distance, and peripheral vision, depth perception, and ability to focus on objects.
Responsibilities
- Pick up mail flats and bins from the postal facility, load and unload them safely, and move and organize carts in the mailroom.
- Drive straight trucks with a gross vehicle weight of 18,000 pounds and mini or Transit cargo vans between the main campus, off-site warehouse, and other locations as needed; follow applicable traffic and transportation laws and guidelines.
- Pick up and deliver outbound U.S. mail, internal mail, pouches, and parcels to customers on campus and at off-site locations.
- Interact professionally with customers from executive management to support staff and meet their needs in a timely, efficient manner.
- Separate mail by mail code, attach necessary paperwork or rubber bands, and stage it for delivery.
- Load mail onto delivery carts and deliver it to internal campus customers.
- Off-load mail and packages to ASA V at 22NSA; when filling in, deliver inbound mail, pouches, and packages floor by floor and pick up outgoing items.
- Perform the HIS run by picking up boxes from E-1 and bringing them to the HIS record area in the basement of 22NSA.
- Assist the 1275 Warehouse inbound and outbound departments as directed; use a handheld device to receive and put away products, fulfill orders, wrap items, and process paperwork.
- Sort and process outbound U.S. mail by cost center number, following presort and flat-envelope protocols.
- Complete STAT requests under the direction of the Mailroom ASA V or appointee.
- Prioritize delivery and pickup decisions in the interests of off-site locations, Albany Medical Center, and patient care when designated mailroom leadership is unavailable.
- Process mail using a metered mailing machine and charge the appropriate cost center number.
- Perform order fulfillment from warehouse inventory.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Education Level
High school or GED
