Centralized Prescription LPN - Glens Falls Hospital Medical Group Centralized Support

Glens Falls Hospital•Glens Falls, NY

About The Position

The Centralized Prescription LPN provides prescription-related medication support to established primary care patients at Glens Falls Medical Group Primary Care practices. Working as part of a small, collaborative healthcare team in an office setting, the nurse uses the nursing process to provide safe, personalized, patient-centered care, including medication refills and prior authorization requests as directed by provider orders. The role involves coordinating with patients, pharmacy staff, nurses, and providers through electronic and telephone communication, while documenting requests and interactions in the electronic medical record (EMR).

Requirements

Graduate of an accredited practical nursing program.
At least 1 year of recent ambulatory care experience.
Current, unrestricted New York State LPN license.

Nice To Haves

Primary care experience is preferred.
Experience with Microsoft Office applications is preferred.
Epic EMR experience is preferred.

Responsibilities

Collect and document information in the EMR from patients requesting prescription refills for primary care practices.
Provide safe, ethical, direct and indirect patient care that is patient-centered and evidence-based.
Participate in inbox management with other care team members for primary care practices.
Communicate professionally with patients, pharmacy staff, nurses, and providers by telephone, email, instant messaging, and EMR message pools, and document interactions in the EMR.
Review medication lists and prepare renewal orders as needed according to established guidelines.
Complete medication prior authorizations according to established protocols and document their status in the EMR.
Retrieve voicemails and process prescription renewal requests left by patients.
Verify and document the last and next office visit dates and pain management contracts, if applicable.
Run a PMP query for narcotic prescriptions and document the query results in the request to the provider.
Contribute to staff professional development, morale, and teamwork; maintain a positive, patient-minded approach and uphold the organization's core values.