Mail/Copy Associate (Floater)

The Millennium Group•Boston, MA

4d•Hybrid

About The Position

The Millennium Group (TMG) is seeking a highly motivated, enthusiastic team player for a Mail/Copy Associate (Floater) position. This role is based in Lowell, MA, and involves traveling to the Boston Seaport and other regional sites to provide flexible coverage across mailroom, shipping/receiving, and general office support. The Floater ensures consistent operations during staffing gaps or workload demands. TMG is an award-winning business process outsourcing firm with over 40 years of success, serving Fortune 500 companies, professional service firms, and institutions of higher education.

Requirements

High School diploma or GED equivalent required.
Ability to lift up to 50 lbs.
1 to 2 year experience in a mail room or experience at FedEx and/or UPS.
Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
Ability to appropriately handle confidential and highly sensitive material.
Valid Drivers License.

Nice To Haves

Good working knowledge of computer basics.

Responsibilities

Receive packages and scan into receiving system.
Deliver and obtain signatures for all incoming packages.
Assist in all mailroom functions, including sorting, distributing, and handling mail.
Support various office services like copy requests and work tickets during coverage or lunch breaks.
Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage.
Flexibility to travel to other locations within the region, including Boston MA.
Maintains records and files.
Perform work in a backup capacity to all staff functions.
Provide problem resolution.
May deal with difficult or irate customer periodically.
Ensures equipment is in good working order, equipment maintenance.
Interfaces with the client contact when required.
Keeps manager informed of operational efficiencies and potential problems.
May be required to work overtime periodically.
Able to set priorities.
Must be flexible to adapt to changes.
Must demonstrate leadership qualities.