Mail Clerk- Austin

360training•Austin, TX

1d•Onsite

About The Position

360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep the jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today’s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world. At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here. This is an Onsite position in Austin, Texas 360training is seeking an outgoing and customer-service oriented Fulfillment Coordinator to join our growing team in Austin, TX. This will be the go-to person to respond to JIRA tickets, prepare certifications and other fulfillment orders and to escalate issues to the proper person as needed.

Requirements

Attention to detail
Ability to enter data
Experience with excel and computer skills
Strong organizational skills
work independently and in a fast-paced environment.

Nice To Haves

Some mailroom experience preferred

Responsibilities

Review and disperse mail to appropriate departments
Sorting incoming and outgoing mail by department or recipient
Maintaining the mailroom
Scan and file returned mail
Keep the mailroom clean and organized, and ensure it's stocked with supplies
Report work orders and safety hazards to the manager/supervisor.
Process outgoing mail, weigh it, and calculate the correct postage.
Use mail machines like postage meters, photocopying machines, and mail folding and inserting machines.
Respond to Customer Support inquiries
Provide clear communication in all interactions
Create and resolve all JIRA work order tickets
Maintain records of receipts, mailing dates, mail volume, package weights, and shipping costs etc.
Creates and maintains reports concerning delivery volumes, productivity, and compliance
Assist with office supplies and vendor relationships
Ensure accountable inventory and fulfillment practices for all aspects of the company
Performs all other tasks as directed