Mail Center Customer Service Associate

IST Management ServicesHouston, TX
4d$13 - $13Onsite

About The Position

IST Management Services is seeking an energetic & dynamic individual with a passion to serve others to join our amazing team as a Mail Center Customer Service Associate. This position is located in Downtown Houston, TX and will consist of various mail related & print operations tasks, including shipping & receiving, delivery and processing of inbound/outbound mail & packages, document printing, copier fleet maintenance services, heavy lifting, etc, all performed within a corporate working environment. The ideal candidate must be detailed oriented & process driven with a background and focus in customer service and willing to train and be ready to grow in their professional career! IST Management Services is the fastest growing, national management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Requirements

  • A valid and current Driver's License
  • High school diploma or equivalent (GED) required
  • Professional appearance and demeanor
  • Excellent attendance and punctuality
  • Lifting up to 50 lbs with aid
  • Ability to work independently or in a team environment
  • Excellent communication skills (written and verbal)
  • detailed oriented & process driven with a background and focus in customer service and willing to train and be ready to grown in their professional career

Responsibilities

  • Sorting and distribution of incoming / outgoing mail
  • Processing inbound and outbound express carrier shipments
  • Metering outbound postal mail and utilizing other operational equipment
  • Copy/print documents, books requests from electronic files includes binding & tab creation
  • Perform copier fleet checks
  • Maintain the highest level of customer care while demonstrating a friendly and cooperate attitude
  • Taking direction from Supervisor or Manager

Benefits

  • Medical
  • Dental
  • Vision
  • STD
  • LTD
  • Life
  • 401k
  • Paid Time Off
  • Pet Insurance
  • Bonus Incentives

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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