Mail and Scanning Clerk

ServiceSource, Inc. • Chesapeake, VA

5d • Onsite

About The Position

This position supports document processing, mail operations, and electronic records management in a fast-paced office environment. Responsibilities include receiving, organizing, scanning, indexing, reviewing, and forwarding documents while ensuring accuracy and compliance with established procedures. The role also supports mail handling, electronic document processing, data entry, and general clerical functions. Work requires strong attention to detail, organizational skills, proficiency with computer systems and digital document management tools, the ability to perform repetitive tasks accurately, and effective communication and teamwork skills to meet production goals.

Requirements

• High school diploma or General Educational Development required.
• Ability to perform routine tasks on various classes of mail.
• Ability to work on repetitive tasks for long periods of time with minimal supervision.
• Ability to type accurately.
• Proficiency in the use of a 10-key number pad on a computer keyboard.
• Good reading and writing skills.
• Good verbal communication skills.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Ability to operate a computer using Microsoft Office applications.

Nice To Haves

• One year experience in related field preferred.

Responsibilities

• Print, batch, index, scan, review, validate, and forward documents received via mail, fax, and email.
• Process incoming and outgoing mail, including sorting, collating, distributing, dispatching, and applying appropriate postage.
• Maintain scan logs and update filing, inventory, mailing, and database systems.
• Email invoices from the shared mailbox to the appropriate queue and prepare customer correspondence via mail or email.
• Perform document management, data entry, mail processing, and related clerical support functions.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED