Madison Security Staff

Live Nation Entertainment•Madison, WI

11d•Onsite

About The Position

Frank Productions, LLC is looking for Security staff to join our team part-time in Madison, WI. Positions are open at The Sylvee, The Orpheum Theater, Majestic, and High Noon Saloon venues with a starting rate of $20/hr. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.

Requirements

Applicable customer service skills working with a diverse set of customers and teammates
Ability to work independently and solve problems using sound decision-making skills
Ability to learn and work within systems such as MS Office, ticketing software, and other company software
Ability to communicate effectively in a team environment that includes in-person collaboration, group communications, and instant messaging
Ability to remain calm in stressful and demanding situations
Ability to handle difficult situations and sensitive information with care and professionalism
Professional and friendly demeanor
Committed to learning, and fostering an environment of diversity, equity, and inclusion
Background check required

Responsibilities

Maintain a safe, secure, and welcoming environment for staff and patrons
Ensure safe and efficient ingress and egress into the venue
Identify any issues or threats within the venue and outside venue space and report concerns to venue management
Respond to security and safety needs in a timely manner
Communicate clearly with staff, patrons, vendors and clients about day-of-event needs
Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly
Assist with opening and closing tasks of the relevant building
Assist with emptying trash cans and general clean up
Follow company protocol for the relevant building as communicated by venue management
All other duties as assigned