MacOS Systems Engineer

Lumen Solutions Group IncPhiladelphia, PA
Hybrid

About The Position

We are seeking a highly skilled Mac Endpoint Engineer / JAMF Engineer to manage and support enterprise macOS environments. The ideal candidate will have deep expertise in JAMF Pro for device enrollment, configuration, patching, and software deployment, along with hands-on experience in zero-touch provisioning using Apple Business Manager. This role involves end-to-end ownership of macOS device lifecycle management, including provisioning, inventory, compliance enforcement, and security monitoring using tools such as JAMF Protect. The engineer will also be responsible for integrating macOS devices with identity platforms like JAMF Connect and Microsoft Azure Active Directory to enable secure and seamless user access.

Requirements

  • Enterprise experience managing and supporting macOS environments.
  • Expertise with JAMF Pro for enrollment, configuration profiles, policies, patching, and software deployment.
  • Experience with zero‐touch macOS deployments and device inventory management.
  • Hands-on experience with JAMF Protect and macOS endpoint security monitoring.
  • Strong knowledge of macOS security controls and compliance enforcement.
  • Experience integrating macOS identity using JAMF Connect and Azure AD.
  • Proficient in macOS automation and scripting.
  • Strong troubleshooting skills across macOS and JAMF platforms.
  • Familiar with ITIL, ServiceNow, project delivery, and vendor coordination.
  • Excellent written and verbal communication skills.

Responsibilities

  • Manage and support enterprise macOS environments.
  • Utilize JAMF Pro for device enrollment, configuration, patching, and software deployment.
  • Implement zero-touch provisioning using Apple Business Manager.
  • Oversee end-to-end macOS device lifecycle management, including provisioning, inventory, compliance enforcement, and security monitoring.
  • Integrate macOS devices with identity platforms like JAMF Connect and Microsoft Azure Active Directory.
  • Perform security monitoring using tools such as JAMF Protect.
  • Enforce compliance on macOS devices.
  • Automate and script macOS processes.
  • Troubleshoot issues across macOS and JAMF platforms.
  • Coordinate with vendors and manage projects.
  • Communicate effectively in writing and verbally.
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