Machinery Service Technician/Mechanic 1 (Rentals)

Hawthorne Machinery Co.•Mesa, CA

2h•$34 - $42•Hybrid

About The Position

As a technician, you are responsible for providing high-quality repairs on Caterpillar and allied equipment. You will diagnose and troubleshoot engines, powertrains, electrical, and hydraulic systems; experience with Cat diagnostic equipment, Cat repair tooling, rigging, and blocking equipment is preferred. Due to the multiple projects, you will be assigned, this position requires planning and organization skills with a particular emphasis on controlling job costs. You will investigate, analyze, and identify the problem to make recommendations that eliminate issues. Our technicians work with a variety of people, communication skills that include strong interpersonal skills, effective writing, basic computer skills, and ability to respond to the lead technicians/management in a positive, caring, and timely manner is required. Training for this position will be at our Rancho Bernardo, CA location. We are opening a new rental branch in Kearney Mesa, CA and this position will eventually be located at that branch.

Requirements

High school diploma or equivalent
Two to five (2-5) years of experience in the repair of Caterpillar products, or other heavy equipment.
General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes/rigging equipment.
Ability to provide accurate information to lead/supervisor for quoting.
Ability to adapt to changes in the work environment.
Ability to manage competing demands.
Able to change approach or method to best fit the situation.
Able to deal with frequent change, delays, or unexpected events.
Must be able to obtain a passing score for the crane qualification test performed by a qualified Hawthorne trainer for this position.
Ability to work unsupervised efficiently and be part of a team environment.
Must be able to pass the Lock Out / Tag Out & Forklift certification class provided by a qualified Hawthorne trainer for this position.
Performs the position with pride in professionalism while following Hawthorne’s code of conduct.
Possesses basic computer knowledge and ability to use service software required in position.
Must have valid California Driver’s License with a clean record.
Shop Requirements: Valid California Class “C” driver’s license.
Field Requirements: Valid California Class “B” driver’s license, if assigned vehicle is required.
Furnish all hand tools required to repair, test and diagnose hydraulic, air, power train, electrical and electronic systems on Caterpillar equipment.
Contributes to building a positive team spirit; Puts success of team above own interests;
Able to build morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.

Nice To Haves

Experience with Cat diagnostic equipment, Cat repair tooling, rigging, and blocking equipment is preferred.
Prefer to have one of the following: Successful completion of apprenticeship program.
Graduation from an accredited technical school with emphasis on diesel technology.

Responsibilities

Analyze and diagnose issues on all Caterpillar and allied equipment.
Remove and install parts, disassemble, and assemble components, and test and adjust assemblies with minimal supervision.
Perform Caterpillar updates as directed by Caterpillar, Inc.
Analyze all Caterpillar and allied product equipment systems and components for proper operation in arrangement application based on theory of design.
Effectively communicate with peers and supervisors.
Organize jobs in a logical and economical sequence.
Utilize Cat Interact/ ServiceLink and other systems (computer programs) as required.
Order parts through DBS (Dealer Business System).
Enter labor time daily (DBS).
Perform assigned work within the communicated time quoted/flat rated.
Complete assigned jobs to meet flat rate times with minimal to no rework.
Write service reports that accurately document diagnosis and repairs performed on a daily basis.
Attend toolbox meetings as required.
Adhere to all company policies.
Follow contamination control and OSHA/MSHA rules and regulations.
Perform other duties as directed by lead or Service Supervisor.